Area Director

P.F. Chang's is a renowned leader in the restaurant industry, celebrated for its commitment to delivering exceptional guest experiences while fostering a culture grounded in excellence, integrity, and innovation. As a well-established full-service restaurant company, P.F. Chang's offers guests a unique blend of authentic Asian cuisine in a polished casual dining environment. Its dedication to quality, customer satisfaction, and continuous growth sets it apart in a competitive market, with a strong presence across numerous locations. The company emphasizes creating an enriching workplace culture that supports employee development and promotes strong leadership at every level.

The role of Area Director, also known as the Market Partner, is a critical leadership position within P.F. Chang's. This primarily field-based position demands that the selected candidate reside within Miami-Dade or Broward County to effectively oversee and support the greater Miami-Fort Lauderdale market. Given that 75% of the time will be spent in the field, this position requires a hands-on leader who is deeply engaged with multiple restaurants within the designated market. The Area Director is responsible for driving sales growth, ensuring operational excellence, and maintaining alignment with the company's corporate vision. This involves a comprehensive approach to managing restaurant operations, enhancing guest experiences, and leading teams towards achieving key performance indicators (KPIs) and EBITDA targets.

In this role, the Area Director will be the driving force behind delivering personalized, guest-centric experiences tailored specifically to local market needs. They will guide restaurant teams to meet and exceed brand standards, health codes, and safety protocols through regular site visits. The position requires a dynamic leader who can partner effectively with Operating Partners to launch innovative sales strategies and consistently analyze market trends to stay competitive. Driving revenue growth through upselling, marketing initiatives, and superior service strategies is a core responsibility.

Beyond operational management, the Area Director provides strategic oversight by setting the direction for the market that aligns with P.F. Chang's overarching goals. They monitor restaurant performance rigorously, identify opportunities for growth, and mentor Operating Partners to cultivate leadership pipelines for future success. Recruitment and onboarding of new management trainees also fall within their remit to ensure sustained long-term growth and team development.

Supporting and developing the teams across all restaurants in the market is a vital part of the Area Director's role. This includes supporting recruiting efforts, training, coaching, and providing feedback to elevate team performance. Assistance with conflict resolution and maintaining a positive work environment further underscores the leadership duties involved. With extensive experience in multi-restaurant leadership within full-service restaurant settings, the ideal candidate brings a passion for delivering exceptional hospitality, a strong financial acumen, and proficiency in POS and corporate software systems. This position also values prior experience in opening restaurants, signaling a readiness to embrace complex challenges and lead growth initiatives.

Working conditions involve primarily being in a restaurant environment with occasional office and remote tasks. Physical demands such as prolonged standing and walking are expected, alongside extensive travel requirements of up to 75% of the time. P.F. Chang's offers competitive pay with performance incentives, comprehensive medical, dental, and vision benefits, paid vacation and holidays, professional development opportunities, and exclusive employee discounts. The company fosters a supportive community for its employees, including financial assistance through the Lucky Cat Fund during hardships. As a premier employer in the hospitality industry, P.F. Chang's invites motivated professionals who are passionate about food, family, and life to join their team and make a meaningful impact.