
Area Conference Service Manager- DoubleTree by Hilton McLean Tysons & Courtyard by Marriott McLean Tysons
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
short term disability
long term disability
Vacation policy
401(k) retirement program
paid life insurance
Tuition Reimbursement
Annual performance appraisals
Annual wage increase opportunities
Annual Team Member Banquets
Annual Team Member Engagement Survey
Discounted Room Rates for Team Members, Family and Friends
Complimentary Room Stays
Weekly Payroll
Job Description
B. F. Saul Company Hospitality Group is a highly respected subsidiary of the largest private real estate company in the Washington, D.C. area with over 130 years of rich history and expertise. Known for its extensive portfolio, the Hospitality Group operates more than 20 business-class hotels featuring prestigious brands such as Intercontinental Hotel Groups, Marriott International, Hilton, and Best Western Hotels. Additionally, landmark properties like The Watermark Hotel, The Hay-Adams Hotel, and Perch Putt are proudly managed by this team. Employing over 1,000 dedicated hospitality professionals, the group prides itself on delivering unparalleled guest experiences and maintaining high standards of service excellence. Their commitment is reflected in an enthusiastic team culture and a strong reputation within the hospitality industry.
The Area Conference Services Manager role at DoubleTree by Hilton McLean Tysons and Courtyard by Marriott McLean Tysons provides a unique opportunity to be an integral part of this dynamic organization. This position is tailored for hospitality professionals who are passionate about client service and event execution, bridging the gap between sales and service with flawless event management. As the Area Conference Services Manager, you will oversee the client experience once contracts are signed, ensuring every event phase runs smoothly and exceeds guest expectations. This role demands a focus on maximizing revenue through strategic upselling and offering enhancements during events, all while ensuring consistent, high-level execution and achieving customer satisfaction to drive repeat business.
Furthermore, the role necessitates superior organizational and communication abilities, as you will coordinate with multiple teams across properties to deliver seamless conferences and events. You will be responsible for critical functions such as managing Banquet Event Orders (BEOs), guarantees, payments, diagrams, and rooming lists. This role involves direct interaction with clients to confirm details and follow through with event execution, requiring exceptional attention to detail and the ability to multitask in a fast-paced environment. Being a part of B. F. Saul Company Hospitality Group means contributing to a brand committed to professional development, integrity, and guest satisfaction. The organization values teamwork as embodied in their “One Team!” commitment, fostering a culture where employee growth and high standards are a priority. This position is ideal for motivated individuals seeking to elevate their careers in hospitality management within a renowned hotel management group.
The Area Conference Services Manager role at DoubleTree by Hilton McLean Tysons and Courtyard by Marriott McLean Tysons provides a unique opportunity to be an integral part of this dynamic organization. This position is tailored for hospitality professionals who are passionate about client service and event execution, bridging the gap between sales and service with flawless event management. As the Area Conference Services Manager, you will oversee the client experience once contracts are signed, ensuring every event phase runs smoothly and exceeds guest expectations. This role demands a focus on maximizing revenue through strategic upselling and offering enhancements during events, all while ensuring consistent, high-level execution and achieving customer satisfaction to drive repeat business.
Furthermore, the role necessitates superior organizational and communication abilities, as you will coordinate with multiple teams across properties to deliver seamless conferences and events. You will be responsible for critical functions such as managing Banquet Event Orders (BEOs), guarantees, payments, diagrams, and rooming lists. This role involves direct interaction with clients to confirm details and follow through with event execution, requiring exceptional attention to detail and the ability to multitask in a fast-paced environment. Being a part of B. F. Saul Company Hospitality Group means contributing to a brand committed to professional development, integrity, and guest satisfaction. The organization values teamwork as embodied in their “One Team!” commitment, fostering a culture where employee growth and high standards are a priority. This position is ideal for motivated individuals seeking to elevate their careers in hospitality management within a renowned hotel management group.
Job Requirements
- High school diploma or GED required
- college degree or equivalent experience required
- 2 plus years of progressive conference center experience required with at least one year supervisory or management experience
- prefer 2 plus years supervisory or management experience in a hotel setting of similar brand or distinction
- must have ability to communicate well with all levels within and outside the organization
- must be able to problem solve with team members and guests
- must be able to manage multiple priorities in a fast paced environment
- prefer experience with venue of similar size, volume, and reputation for focus on guest satisfaction
- ability to lift, push and pull up to 50 pounds regularly
- ability to lift, transport, and connect a keg weighing up to 150 pounds occasionally with assistance
- ability to work extended hours based on business needs with physically demanding responsibilities
- EEO AA M/F/Vet/Disabled
Job Qualifications
- High school diploma or GED
- college degree or equivalent experience
- 2 plus years of progressive conference center experience
- minimum of one year supervisory or management experience
- ability to communicate well with all levels within and outside the organization
- ability to problem-solve with team members and guests
- ability to manage multiple priorities in a fast paced environment
- basic knowledge of culinary operation, restaurant, conference center and beverage service
Job Duties
- Detail BEOS for all upcoming meetings and events except single time social as needed
- attain guarantees and final payment as needed
- complete all diagrams as needed Rooms and Group Resume
- monitor cutoff dates
- enter rooming lists once received for designated hotels
- send updated confirmation numbers to the client for designated hotels
- complete Group Resume with all pertinent details reviewed by DOS then distribute to operations team
- enter Group, Wholesalers, 3rd party, LNR, Comp reservations as needed for designated hotels billing
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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