Job Overview
Compensation
Hourly
Exact $20.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
performance bonuses
Job Description
KFC is a globally recognized fast-food restaurant chain famous for its fried chicken and quick-service dining experience. Established as a leader in the quick-service restaurant (QSR) industry, KFC operates thousands of outlets worldwide, each dedicated to serving high-quality food in a clean, safe, and welcoming environment. The company places a strong emphasis on operational excellence, brand consistency, customer satisfaction, and people development. KFC prides itself on fostering a collaborative culture that empowers employees and nurtures leadership growth at every level. The organization continuously innovates its menu and service operations to maintain its competitive edge and meet changing customer preferences.
This role of Area Restaurant Leader (Area Coach) is a pivotal leadership position responsible for managing a cluster of KFC restaurants within a specific geographic area. This position acts as the crucial link between the Director of Operations and restaurant-level management teams. The Area Coach ensures that stores operate seamlessly and consistently, delivering high standards of speed, service, cleanliness, food safety, and customer satisfaction. By overseeing daily operational activities, conducting store visits, and providing coaching, the Area Coach drives accountability and performance improvements across multiple locations.
The Area Coach also leads leadership development efforts by mentoring Restaurant General Managers (RGMs) and other store managers. This includes training on labor control, scheduling, and operational best practices to maximize efficiency and profitability. Identifying and developing future store leaders is a key aspect of the role, fostering a pipeline of talent for the company. Financial stewardship is another critical component, as the Area Coach analyzes sales and cost reports, collaborates on action plans to enhance profitability, and monitors inventory accuracy and cash handling.
Additionally, the Area Coach ensures that all outlets comply with brand standards and regulatory requirements by validating checklists, training logs, and certification completion. They respond promptly to inspection outcomes and implement corrective actions to maintain the highest operational compliance. Communication and accountability are emphasized through regular schedule validations, issue escalation, and support of company-wide initiatives such as promotions and safety campaigns.
By joining KFC as an Area Restaurant Leader, candidates will play an essential role in sustaining the KFC brand’s market leadership while developing their career in a dynamic and rewarding environment. This role provides a unique opportunity to influence multiple locations, contribute to strategic business goals, and build a high-performing team culture that drives exceptional guest experiences and operational success.
This role of Area Restaurant Leader (Area Coach) is a pivotal leadership position responsible for managing a cluster of KFC restaurants within a specific geographic area. This position acts as the crucial link between the Director of Operations and restaurant-level management teams. The Area Coach ensures that stores operate seamlessly and consistently, delivering high standards of speed, service, cleanliness, food safety, and customer satisfaction. By overseeing daily operational activities, conducting store visits, and providing coaching, the Area Coach drives accountability and performance improvements across multiple locations.
The Area Coach also leads leadership development efforts by mentoring Restaurant General Managers (RGMs) and other store managers. This includes training on labor control, scheduling, and operational best practices to maximize efficiency and profitability. Identifying and developing future store leaders is a key aspect of the role, fostering a pipeline of talent for the company. Financial stewardship is another critical component, as the Area Coach analyzes sales and cost reports, collaborates on action plans to enhance profitability, and monitors inventory accuracy and cash handling.
Additionally, the Area Coach ensures that all outlets comply with brand standards and regulatory requirements by validating checklists, training logs, and certification completion. They respond promptly to inspection outcomes and implement corrective actions to maintain the highest operational compliance. Communication and accountability are emphasized through regular schedule validations, issue escalation, and support of company-wide initiatives such as promotions and safety campaigns.
By joining KFC as an Area Restaurant Leader, candidates will play an essential role in sustaining the KFC brand’s market leadership while developing their career in a dynamic and rewarding environment. This role provides a unique opportunity to influence multiple locations, contribute to strategic business goals, and build a high-performing team culture that drives exceptional guest experiences and operational success.
Job Requirements
- Bachelor's degree in business, hospitality, or related field preferred
- Minimum of 3 years experience in multi-unit restaurant management
- Demonstrated success in leadership development and team coaching
- Strong organizational and time management skills
- Availability to conduct weekly store visits and occasional weekend work
- Proficient with Microsoft Office and restaurant management software
- Valid driver's license and reliable transportation
Job Qualifications
- Proven experience in restaurant operations management
- Strong leadership and coaching skills
- Excellent communication and interpersonal abilities
- Ability to analyze financial reports and operational data
- Experience in training and developing management teams
- Knowledge of food safety and quality standards
- Familiarity with labor laws and HR policies
- Ability to multi-task and prioritize in a fast-paced environment
- Effective problem-solving skills and attention to detail
Job Duties
- Oversee daily operations for assigned restaurants to ensure adherence to KFC standards
- Verify all units meet expectations in speed with service, cleanliness, food safety, and guest satisfaction
- Conduct weekly store visits, perform performance evaluations, and provide coaching feedback, provide schedule weekly
- Train and support RGMs in leadership skills, labor control, and effective scheduling
- Identify future leaders and implement development plans for Shift Supervisors and Assistant Managers
- Conduct 1:1 meetings with RGMs to review key metrics and individual performance
- Analyze weekly sales, labor, and food cost reports to identify variances
- Collaborate with RGMs to create action plans that drive profitability and reduce waste
- Monitor inventory accuracy, ordering practices, and cash handling compliance
- Ensure all restaurants are ROCC-ready at all times
- Validate checklists, training logs, and brand certification completion
- Follow up on inspection results and ensure corrective action is taken within deadlines
- Confirm RGM schedules weekly and validate proper labor deployment
- Escalate major issues or violations to the Director of Operations
- Support company initiatives such as promotions, training rollouts, and safety campaigns
- Ensure compliance with labor laws, HR policies, and brand certification standards
- Submit weekly performance summaries for all assigned stores
- Maintain and track corrective actions, training completions, and certification timelines
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
