Job Overview
Compensation
Hourly
Exact $20.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
performance bonuses
Career development opportunities
Job Description
KFC, a global leader in the fast-food industry, is renowned for its iconic fried chicken and commitment to quality service and food excellence. With thousands of restaurants worldwide, KFC has built a strong brand presence by focusing on customer satisfaction, operational efficiency, and community engagement. The company blends tradition with innovation, continuously adapting menu offerings and service models to meet evolving customer preferences while maintaining the core values that have defined its success for decades. Working at KFC means being part of a dynamic environment where team collaboration, leadership, and operational excellence are highly valued. The company invests in the growth and development of its people, providing opportunities for career advancement and great work culture within a leading global brand.
The Area Restaurant Leader (Area Coach) role at KFC offers a commanding position within the organizational structure, acting as a pivotal link between the Director of Operations and the individual restaurants under their supervision. This position is a unique leadership opportunity focused on operational excellence, financial performance, and building strong leadership capabilities within restaurant management teams. The Area Coach's role is to oversee a group of KFC restaurants, ensuring that each unit consistently meets or exceeds company standards related to service speed, cleanliness, food safety, and guest satisfaction. More than just operational oversight, the Area Coach is charged with developing managers and future leaders, fostering a culture of accountability and continuous improvement. This role requires frequent engagement with restaurant General Managers (RGMs) through weekly visits, performance evaluations, coaching, and personalized development plans to enhance leadership skills and labor management. The Area Coach also plays a key role in analyzing financial reports to optimize profitability, reduce waste, and maintain inventory and cash handling accuracy, collaborating closely with restaurant teams to drive business success. Ultimately, this position demands a strategic mindset combined with hands-on leadership to ensure each restaurant is ROCC-ready (Ready, Organized, Clean, and Clean) and compliant with brand standards and labor laws. The role involves robust communication, reporting, and escalation practices to maintain high operational standards and foster business growth. This is a challenging yet rewarding role that significantly contributes to the overall success and reputation of KFC in the competitive fast-food market. Those stepping into the Area Coach role will be part of a company dedicated to excellence, offering a fulfilling career path with competitive compensation and a focus on leadership development within the food service sector.
The Area Restaurant Leader (Area Coach) role at KFC offers a commanding position within the organizational structure, acting as a pivotal link between the Director of Operations and the individual restaurants under their supervision. This position is a unique leadership opportunity focused on operational excellence, financial performance, and building strong leadership capabilities within restaurant management teams. The Area Coach's role is to oversee a group of KFC restaurants, ensuring that each unit consistently meets or exceeds company standards related to service speed, cleanliness, food safety, and guest satisfaction. More than just operational oversight, the Area Coach is charged with developing managers and future leaders, fostering a culture of accountability and continuous improvement. This role requires frequent engagement with restaurant General Managers (RGMs) through weekly visits, performance evaluations, coaching, and personalized development plans to enhance leadership skills and labor management. The Area Coach also plays a key role in analyzing financial reports to optimize profitability, reduce waste, and maintain inventory and cash handling accuracy, collaborating closely with restaurant teams to drive business success. Ultimately, this position demands a strategic mindset combined with hands-on leadership to ensure each restaurant is ROCC-ready (Ready, Organized, Clean, and Clean) and compliant with brand standards and labor laws. The role involves robust communication, reporting, and escalation practices to maintain high operational standards and foster business growth. This is a challenging yet rewarding role that significantly contributes to the overall success and reputation of KFC in the competitive fast-food market. Those stepping into the Area Coach role will be part of a company dedicated to excellence, offering a fulfilling career path with competitive compensation and a focus on leadership development within the food service sector.
Job Requirements
- High school diploma or equivalent
- Minimum 3 years experience in restaurant management or multi-unit supervision
- Ability to travel frequently to assigned restaurants
- Strong organizational and time-management skills
- Proficiency in Microsoft Office and restaurant management software
- Availability to work flexible hours including weekends and holidays
- Valid driver’s license
Job Qualifications
- Experience in multi-unit restaurant management
- Strong leadership and coaching skills
- Ability to analyze financial reports and implement action plans
- Knowledge of food safety and labor laws
- Excellent communication and interpersonal skills
- Proven track record in driving operational excellence and team development
- Bachelor's degree in business management or related field preferred
Job Duties
- Oversee daily operations for assigned restaurants to ensure adherence to KFC standards
- Verify all units meet expectations in speed with service, cleanliness, food safety, and guest satisfaction
- Conduct weekly store visits, perform performance evaluations, and provide coaching feedback, provide schedule weekly
- Train and support RGMs in leadership skills, labor control, and effective scheduling
- Identify future leaders and implement development plans for Shift Supervisors and Assistant Managers
- Conduct 1:1 meetings with RGMs to review key metrics and individual performance
- Analyze weekly sales, labor, and food cost reports to identify variances
- Collaborate with RGMs to create action plans that drive profitability and reduce waste
- Monitor inventory accuracy, ordering practices, and cash handling compliance
- Ensure all restaurants are ROCC-ready at all times
- Validate checklists, training logs, and brand certification completion
- Follow up on inspection results and ensure corrective action is taken within deadlines
- Confirm RGM schedules weekly and validate proper labor deployment
- Escalate major issues or violations to the Director of Operations
- Support company initiatives such as promotions, training rollouts, and safety campaigns
- Ensure compliance with labor laws, HR policies, and brand certification standards
- Submit weekly performance summaries for all assigned stores
- Maintain and track corrective actions, training completions, and certification timelines
Job Criteria
Experience
No experience required
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
