Area Awareness Officer

College Station, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $18.00 - $1.00

Work Schedule

Standard Hours

Benefits

Medical insurance

Dental Insurance

Vision Insurance

Paid Time Off

Bereavement leave

Employee Referral Program

Job Description

Chesley Brown International is a respected security services company dedicated to providing excellent safety and security solutions across various sectors. Known for its commitment to professionalism and client satisfaction, Chesley Brown International operates with a vision to maintain safe environments for businesses, visitors, and employees alike. Their approach combines vigilant security measures with outstanding customer service, making them a sought-after employer in the Kansas City area. This organization emphasizes career development, offering opportunities for growth within an innovative, customer-focused work environment. Employment with Chesley Brown International offers a fulfilling career path for individuals who value reliability, professionalism, and a proactive approach to safety and service.

The position of Area Awareness Officer at Chesley Brown International is pivotal in ensuring a secure and welcoming atmosphere within the assigned districts of Kansas City. As an Area Awareness Officer, you will serve as the primary contact point for clients, visitors, and staff, embodying the company’s commitment to safety and exceptional customer service. This role involves maintaining a visible presence through regular patrols, either on foot, bicycle, or vehicle, while supporting local police and public works teams by reporting any problem areas or suspicious activities. You will be tasked with enforcing the company’s site-specific policies and responding promptly and calmly to various incidents, including emergencies and first aid situations.

Candidates fitting this role are typically well-presented, confident, and enjoy interacting with people from diverse backgrounds. As goodwill ambassadors and public safety representatives, Area Awareness Officers must communicate effectively to assist visitors by sharing information about local resources, entertainment, and points of interest. Additionally, this position requires excellent observation skills, quick decision-making abilities, and professionalism at all times. The company fosters a team-oriented culture and supports officers in taking on special assignments and participating in community and client meetings, ensuring an integrated and responsive safety network across the district.

This full-time role offers a comprehensive benefits package including medical, dental, and vision coverage, paid time off, and other employee perks such as bereavement leave and a referral program that rewards employees for bringing qualified candidates. Chesley Brown International values employees who are customer-focused and takes pride in their work, offering an engaging career opportunity for those interested in public safety, customer service, and community engagement. If you are seeking a role where you can make a meaningful impact every day while growing professionally in a stable and supportive environment, the Area Awareness Officer position at Chesley Brown International in Kansas City provides an excellent platform.

Job Requirements

High school diploma or equivalent
Prior experience in security, law enforcement, or customer service
Ability to work flexible hours including evenings and weekends
Strong observational skills and attention to detail
Excellent verbal and written communication skills
Reliable and trustworthy character
Physically capable of performing patrol and standing duties
Willingness to undergo background check and drug screening

Job Qualifications

High school diploma or equivalent
Previous experience in a security or customer service role preferred
Strong communication and interpersonal skills
Ability to remain calm and professional under pressure
Good physical fitness for patrol duties
Basic first aid knowledge is an advantage
Familiarity with local area and community resources
Professional appearance and demeanor
Valid driver’s license if patrol requires vehicle operation

Job Duties

Serve as goodwill ambassadors, information sources, and positive welcoming advocates for the District
Communicate Kansas City resources, sites of interest, and current entertainment options to assist shoppers and visitors
Interact with business representatives and tenants to foster communication and provide support
Patrol designated areas by bicycle, vehicle, and on foot, supporting the Kansas City Police Department, Kansas City Public Works, and maintenance crews by reporting problem areas and needs via communication devices
Assist with first aid and emergency situations
Represent the District and the Public Safety Program in a professional manner at meetings and special events
Complete daily activity reports and other assignments as directed by the Operations Manager or designated supervisor
Participate in special assignments, both individually and collaboratively
Support cleanliness efforts by helping maintain a safe and welcoming environment throughout the District
Maintain a visible and professional security presence to deter unauthorized or suspicious activity
Conduct regular patrols of assigned areas (interior and exterior) to ensure the safety and security of the premises
Monitor security systems, alarms, and surveillance equipment as required
Respond promptly and effectively to incidents, emergencies, or disturbances, following company protocols
Document all incidents and suspicious activity accurately in daily reports
Enforce site-specific rules, regulations, and client policies consistently and respectfully
Provide excellent customer service while interacting with employees, visitors, and clients
Control access to buildings or restricted areas by verifying identification and credentials
Report safety hazards, maintenance issues, or other concerns to appropriate personnel
Work collaboratively with site supervisors, clients, and law enforcement when needed