Army and Air Force Exchange logo

Arby's Sat:11am-5pm Sun:TBD Mon/Tue/Fri: 10am-2pm Wed/Thu: Off

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $18.22 - $21.25
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Work Schedule

Flexible
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
flexible scheduling
Career development opportunities

Job Description

Arby's is a well-known fast food restaurant chain specializing in roast beef sandwiches alongside a variety of other delicious items such as high-protein sandwiches, fries, and shakes. As part of a global franchise, Arby's has built a strong reputation for quality food, excellent customer service, and a welcoming environment. The Exchange location where this opportunity is based is dedicated to fostering a team atmosphere where employees can grow and develop their skills in a supportive setting. Arby's focuses on nurturing its workforce by providing the tools and resources necessary to succeed and aims to build a team where hard work and dreams matter. Working at Arby's Exchange is not just a job; it’s a stepping stone to personal and professional growth in the fast-food or food service industry.

As a Food Service Worker at Arby's, you will be a vital part of the customer experience, responsible for creating smiles through excellent service and savory food offerings. Your role includes greeting customers warmly with eye contact and a smile, ensuring they feel welcomed and valued. You will acknowledge customers promptly as they approach the register, listen carefully to their needs, and offer suggestions to meet their dietary preferences or cravings. The position requires completing transactions accurately and efficiently while engaging customers in a friendly manner, ensuring every visit is enjoyable and memorable. This role demands adaptability, a willingness to learn new technology, quick thinking to answer questions, and the initiative to contribute positively to a team environment. Moreover, there is an expectation of cross-training to support other areas of the store as needed, fostering a flexible and cooperative workplace. By joining Arby's Exchange, you become part of a team that values growth, collaboration, and providing an extraordinary experience for every customer.

Job Requirements

  • Excellent attention to detail
  • Willing to cross-train and work in other areas of the store as needed
  • Must possess a welcoming and helpful attitude toward customers and other team members
  • Excellent communication skills
  • Basic computer skills
  • Fast food experience preferred

Job Qualifications

  • Able to learn and adapt to current technology needs
  • Able to think quickly on the spot to answer customer questions
  • Able to take initiative
  • Able to share brand knowledge

Job Duties

  • Greet every customer with eye contact and smile in your authentic way
  • Acknowledge every waiting customer as soon as they arrive to the register to let them know you’ll be right with them
  • Listen to customer needs
  • ask appropriate follow-up questions to ensure you offer appropriate products that meet the specific need of the customer
  • Ensure customers have an extraordinary experience while shopping
  • Complete transactions accurately and efficiently while engaging customers in appropriate conversation

Job Criteria

Experience

Entry Level (1-2 years)


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