Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $15.00 - $18.18
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

weekly pay
15 cent fuel discount
Free daily meals
Low-cost health plans for full-time team members
Paid Time Off
Family leave
Wellness Program

Job Description

Pilot Company is a leading travel center and hospitality company that offers comprehensive services to professional drivers, commuters, vacationers, and all travelers. Established with a commitment to delivering exceptional customer service, Pilot Company provides a dynamic work environment where team members are empowered to contribute to an inclusive, engaging, and respectful atmosphere. The company focuses on creating memorable experiences for its diverse guest base through clean shower facilities, a wide range of food and snack options, and convenience services that meet the needs of every traveler on their journey.

With pay rates starting between $15.00 to $18.18 per hour, Pilot Company offers competitive wages for team members who are passionate about delivering fast, friendly, and clean service. The employment type typically ranges from part-time to full-time positions, accommodating flexible schedules including nights, days, weekends, and holidays. The organization values growth and provides various pathways for employees to train and transition into other roles within its travel centers and restaurants, promoting long-term career development.

This role is ideal for individuals who thrive in team-focused environments, enjoy engaging with guests, and are committed to maintaining high standards of cleanliness and operational excellence. The position involves operating cash registers, maintaining inventory, and adhering to company policies to ensure consistent service quality. Pilot Company emphasizes guest satisfaction, with a strong focus on inclusivity and respect for all employees and clientele. Team members receive comprehensive support through wellness programs, reward and recognition incentives, professional development opportunities, and benefits designed to help create a positive workplace experience.

Working with Pilot Company means becoming part of a forward-thinking employer that encourages creativity, innovation, and positivity. The company actively supports veterans and equal opportunity employment, fostering a respectful and welcoming culture. The role also includes access to benefits such as free daily meals, paid time off, family leave, low-cost health plans for full-time members, and a 15-cent fuel discount. Employees are encouraged to contribute their unique talents to enhance the overall mission of making every stop on their career journey a great one, alongside providing outstanding service to every guest who visits the travel center or restaurant site. Joining Pilot Company is not just about employment; it’s about starting a rewarding journey with a supportive team and endless possibilities for growth and development.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in customer service or food service preferred
  • Ability to communicate effectively
  • Ability to stand for extended periods
  • Ability to follow safety protocols and procedures
  • Willingness to work flexible hours including nights, weekends, and holidays
  • Ability to operate point-of-sale systems

Job Qualifications

  • Incredible guest service skills and ability to maintain a guest focused culture
  • Ability to complete accurate sales transactions
  • Ability to cleanly and safely manage and prep food
  • Ability to maintain Arby’s processes and policies
  • Ability to use computers, telephones, and other equipment as needed
  • Ability to work as part of a team
  • Experience in a similar position
  • Ability to work a flexible schedule of nights, days, weekends, and holidays

Job Duties

  • Provide guests fast, friendly, and clean service
  • Maintain inventory
  • Operate cash registers
  • Maintain the overall appearance and cleanliness of the restaurant
  • Provide excellent guest service

Job Criteria

Experience

Entry Level (1-2 years)


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