Job Overview

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Employment Type

Temporary
Full-time
Part-time
Hourly
moneybag

Compensation

Hourly
Range $12.20 - $16.53
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

weekly pay
15 cent fuel discount
Free daily meals
low-cost health plans
Paid Time Off
Family leave
Wellness Program

Job Description

Pilot Company is a leading provider in the travel center and convenience store industry, dedicated to serving a diverse range of travelers including professional drivers, commuters, and vacationers. Founded with a commitment to creating an inclusive and welcoming environment, Pilot Company stands out as a prominent employer that values teamwork, customer service, and community engagement. The company is recognized for its dynamic workplace where no two days are the same, offering employees numerous opportunities to grow, learn, and explore various career paths within the company. Pilot Company strives to make every stop—whether for a quick snack or a long break—a positive experience for guests and team members alike. The company prides itself on embracing diversity and fostering innovation and creativity through its inclusive culture.

This position offers a competitive starting pay range between $12.20 and $16.53 per hour, reflecting the company’s commitment to fair wages. Employees enjoy a supportive atmosphere aimed at improving the customer journey by providing exceptional service and maintaining high standards of operational excellence. The company encourages team members to build meaningful connections and contributes to the overall positive environment that distinguishes Pilot Company as a preferred employer in the travel services sector.

The role centers around delivering fast, friendly, and clean service to guests visiting the travel center and its associated restaurants. Team members are responsible for maintaining the appearance and cleanliness of the restaurant, managing inventory, operating cash registers accurately, and providing excellent guest service at all times. This role is vital to ensuring that guests have a satisfying and seamless experience, whether they are stopping in for a shower, a meal, or a quick purchase. Pilot Company promotes a team-oriented culture, encouraging employees to collaborate and help one another to meet the company’s service standards. In addition to this specific position, there are numerous opportunities to cross-train and advance within other roles offered by the company, making this a great starting point for someone seeking a long-term career in the restaurant and travel center industry.

Employees also benefit from an array of comprehensive perks such as weekly pay, a fuel discount, free daily meals, low-cost health insurance plans available to full-time workers, paid time off, and family leave. Pilot Company is committed to equal employment opportunities and actively encourages military personnel to apply. The company’s dedication to professional development and employee wellness underlines its reputation as an employer that values its people and strives to enhance their career journeys as much as its guests’ travel experiences.

Job Requirements

  • High school diploma or equivalent
  • Ability to deliver excellent guest service consistently
  • Experience in cash handling and food preparation preferred
  • Ability to maintain cleanliness and safety standards
  • Flexibility to work various shifts including nights, weekends, and holidays
  • Strong communication and teamwork skills
  • Ability to follow company policies and procedures

Job Qualifications

  • Incredible guest service skills and ability to maintain a guest focused culture
  • Ability to complete accurate sales transactions
  • Ability to cleanly and safely manage and prep food
  • Ability to maintain Arby's processes and policies
  • Ability to use computers, telephones, and other equipment as needed
  • Ability to work as part of a team
  • Experience in a similar position
  • Ability to work a flexible schedule of nights, days, weekends, and holidays

Job Duties

  • Provide guests fast, friendly, and clean service
  • Maintain inventory
  • Operate cash registers
  • Maintain the overall appearance and cleanliness of the restaurant
  • Provide excellent guest service

Job Criteria

Experience

Entry Level (1-2 years)


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