Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

weekly pay
Fuel discount
Free daily meals
low-cost health plans
Paid Time Off
Family leave
Wellness Program

Job Description

Pilot Company is a leading travel center operator that provides essential services to professional drivers and travelers across the country. Known for its commitment to exceptional customer service and community building, Pilot Company creates an inclusive and dynamic environment that supports both its guests and employees. The company operates numerous travel centers offering fuel, clean facilities, dining options, and various goods catering to the diverse needs of its customers. Pilot Company prides itself on fostering a culture of teamwork, innovation, and positivity, making each stop convenient and welcoming for its patrons. With a strong emphasis on diversity and inclusion, the company ensures that all team members and guests feel valued and respected, helping drive creativity and excellent service across all locations.

This role at Pilot Company offers team members an exciting opportunity to contribute to an engaging and fast-paced environment where no two days are exactly alike. As a team member, you will have the chance to deliver fast, friendly, and clean service to a variety of guests, ranging from professional drivers seeking clean showers to commuters looking for their morning coffee and vacationers grabbing their favorite snacks. The position comes with hourly pay starting between $11.12 and $14.05 and promotes growth and cross-training opportunities within the travel centers and restaurants. The company encourages employees to expand their skills and explore different roles, creating a supportive workspace geared toward career development and personal growth. Working here means joining a team that values safety, excellent customer service, and a guest-focused culture. Team members also benefit from a comprehensive suite of benefits such as weekly pay, fuel discounts, free daily meals, affordable health plans for full-time staff, paid time off, and family leave. Pilot Company actively welcomes applicants from all backgrounds and is committed to equal opportunity employment, supporting veterans and individuals with diverse characteristics protected under applicable laws. If you enjoy working collaboratively in a vibrant setting while making every customer interaction meaningful, this role provides a rewarding platform to grow your career and contribute to a positive travel experience for thousands of guests daily.

Job Requirements

  • High school diploma or equivalent preferred
  • Previous customer service experience preferred
  • Ability to stand for extended periods
  • Basic math and cash handling skills
  • Ability to communicate effectively with guests and team members
  • Ability to follow safety and sanitation guidelines
  • Willingness to work flexible hours including weekends and holidays

Job Qualifications

  • Incredible guest service skills and ability to maintain a guest focused culture
  • Ability to complete accurate sales transactions
  • Ability to cleanly and safely manage and prep food
  • Ability to maintain Arby's processes and policies
  • Ability to use computers, telephones, and other equipment as needed
  • Ability to work as part of a team
  • Experience in a similar position
  • Ability to work a flexible schedule of nights, days, weekends, and holidays

Job Duties

  • Provide guests fast, friendly, and clean service
  • Maintain inventory
  • Operate cash registers
  • Maintain the overall appearance and cleanliness of the restaurant
  • Provide excellent guest service

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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