Aquatics Supervisor

Great Wolf Resorts is a leading family-focused hospitality company renowned for its indoor waterpark resorts located throughout North America. These resorts are designed to deliver memorable, guest-centric experiences that combine thrilling water-based fun, entertainment, and comfortable accommodations for families of all ages. Great Wolf emphasizes a culture of inclusivity, safety, and continuous development among its team members to create an environment where guests feel welcome, safe, and entertained. The company is dedicated to providing exceptional guest service, wellness initiatives, and comprehensive training to all its staff to maintain high standards of quality and safety.

The role of Aquatics Supervisor at Great Wolf is a pivotal position responsible for overseeing the lifeguard team to ensure superior safety and service delivery within the waterparks. This position plays a critical role in maintaining a secure and enjoyable experience for guests by promoting safety-oriented behaviors and fostering a positive working atmosphere among the team. The Aquatics Supervisor is expected to lead by example, ensuring compliance with park rules, regulations, and professional standards while motivating the lifeguards to perform at their best. The role requires a hands-on approach in training, supervising, and coordinating lifeguards in various park areas, emphasizing guest safety and team development.

Employment for this position is hourly, with a competitive pay rate of $22.00 per hour, reflecting the importance of the responsibilities held. The Aquatics Supervisor is also positioned to grow their career through cross-training, leadership programs, and access to Great Wolf University for continuous learning. The company offers substantial perks including discounted vacations, employee referral incentives, and a commitment to diversity and inclusion in the workplace. Flexible scheduling and holistic wellness programs further support employees in balancing work and personal life. The Aquatics Supervisor’s role is dynamic and requires strong leadership, safety certifications, and the ability to manage and coach a team effectively.

In this role, the Aquatics Supervisor assists with employee training and ensures lifeguards follow the strict safety protocols necessary for protecting guests. They will manage daily operations in their assigned areas, enforce conduct policies, and maintain a professional environment. The position demands problem-solving skills, conflict resolution abilities, and the capability to develop team members through positive coaching and performance management. The successful candidate will bring attention to detail, a commitment to safety, and motivation to enhance the guest experience. Great Wolf’s supportive and engaging culture encourages supervisors to grow professionally while contributing to a vibrant work environment that values each team member’s uniqueness and fosters personal and professional development.