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Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $17.00 - $21.00
Work Schedule
Standard Hours
Benefits
Free household YMCA membership
Retirement planning options
Learning and development workshops
Exclusive cell phone plan discounts
Discounts on programs and services
Job Description
The Greater Austin YMCA is a prominent nonprofit organization dedicated to enhancing the quality of life for residents across Travis and Hays counties. Established nearly 75 years ago, the YMCA has grown into a dynamic force in the community, offering a wide array of programs that support individuals at every stage of life. Their commitment to inclusion and accessibility is evident through the provision of financial assistance to ensure that all community members, regardless of background, have access to high-quality programs. These range from early learning academies to fitness and wellness centers, youth programs, workforce development, adult education, mental health... Show More
Job Requirements
- High school diploma or equivalent
- Two to three years of professional experience in aquatic programming and supervision
- Current certifications including BLS (CPR-PRO), First Aid, Emergency Oxygen, Lifeguard, and/or Swim Instructor
- Ability to obtain Certified Pool Operator (CPO) certification within 3 months of employment
- Preferred certifications include YLGI and YSLIT
- Strong communication and interpersonal skills
- Ability to manage multiple tasks and prioritize daily workloads
- Ability to handle conflict resolution professionally
- Capacity to work in a physically active environment requiring sitting, standing, walking, bending, talking, and lifting
- Willingness to comply with YMCA's policies and culture
- Ability to foster an inclusive and welcoming environment for all members and staff.
Job Qualifications
- Relevant experience, certifications, and practical skills in aquatic programming and management
- Two to three years of professional experience with focus on aquatics and leadership
- Current BLS (CPR-PRO), First Aid, Emergency Oxygen, Lifeguard, and/or Swim Instructor certifications
- Must be able to obtain CPO within 3 months
- YLGI and YSLIT certifications preferred
- Expertise in multi-mode communications with diverse audiences
- Ability to plan effectively and manage distractions
- Comfortable navigating complex policies and organizational dynamics
- Strong influence on behavior and attitudes with positive leadership
- Ability to build good-natured relationships with diverse groups
- Commitment to fostering a culture of inclusion and belonging.
Job Duties
- Assist in providing high-quality member experience in programs and operations
- Support in communication towards members for programs and operations
- Assist in addressing complaints and resolving problems
- Aid in the marketing and distribution of program/operations information
- Work with the Aquatics Director to assist in conducting performance appraisals, rewards, and discipline
- Monitor program registration, prepare necessary paperwork, and return phone calls and e-mails as needed
- Oversee program implementation and quality
- Update pool availability in Motion Vibe for pool space needed for lessons
- Compile program reports and statistics
- Assist in processing employment paperwork
- Assist with lifeguard/swim instructor scheduling and securing substitutes
- Assist with and conduct staff orientations and communications
- Monitor and update all required staff certifications
- Assist with pool maintenance as determined by Aquatics Director
- Ensure swim lesson instructors follow the curriculum and use swim lesson skill progress trackers
- Provide progress trackers, report cards, and certificates to participants
- Evaluate the program and instructors quarterly
- Lead monthly in-services for swim instructors
- Lead and manage swimming programs with help of Lead Staff
- Attend and assist with planning and execution of meetings, in-services, and training
- Assist with ongoing supervision and training of aquatics staff
- Train, develop, and support swim lesson instructors
- Handle complaints and use conflict resolution techniques
- Audit staff to ensure continued quality of swim lesson program
- Ensure all swim lesson instructors get YSLI V6 certified within 3 months of employment
- Help ensure programs meet minimum participant numbers with Aquatics Director
- Complete other assigned duties.
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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