Apprentice Bartender- Center Bar

Job Overview

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Employment Type

Part-time
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Tuition Reimbursement
Professional development opportunities

Job Description

Encore Boston Harbor is a luxury resort and casino located in Everett, Massachusetts. It is recognized for delivering an exceptional hospitality experience through world-class amenities, entertainment, gaming, dining, and customer service. As part of Wynn Resorts, Encore Boston Harbor boasts a stunning waterfront location and offers guests a sophisticated environment with elegant design, fine dining restaurants, bars, spa and fitness facilities, and premium hotel accommodations. The property aims to exceed guest expectations and provides numerous career opportunities across various departments. Ever mindful of diversity and inclusion, Encore Boston Harbor promotes a collaborative work environment where employees are encouraged to develop... Show More

Job Requirements

  • 21 years of age or above
  • required to obtain and maintain registration or license issued by the Massachusetts Gaming Commission
  • must be able to obtain and maintain any licensing or active work cards required, including but not limited to an alcohol awareness card
  • high school degree or equivalent preferred
  • minimum 3 years working in a bar position preferred
  • outstanding organizational and interpersonal skills
  • excellent attention to detail
  • ability to read, analyze, and interpret policy and procedure manuals and related documents
  • ability to respond to common inquiries from employees or guests
  • conversational English required, second language a plus
  • ability to write instructions and present information
  • ability to compute basic mathematical calculations
  • ability to decipher and maintain reports
  • physical ability to lift or maneuver at least 50 pounds
  • ability to stand, walk, sit, use hands and arms for extended periods
  • specific vision abilities including close, distance, color, peripheral vision, depth perception, and focus adjustment
  • ability to work varying schedules to reflect business needs
  • must interact professionally with internal and external guests in a moderate to loud work environment

Job Qualifications

  • High school degree or equivalent preferred
  • minimum 3 years bartending or bar assistant experience preferred
  • strong knowledge of beer, wine, champagne, liquor, and mixed drinks preparation
  • understanding of garnish preparations and health and sanitation standards
  • excellent guest service skills
  • ability to work under pressure in a fast-paced environment
  • excellent communication and interpersonal skills
  • ability to follow property and department standards and policies
  • knowledge of responsible alcohol service regulations
  • ability to operate bar equipment and systems
  • organizational skills
  • commitment to safety standards
  • willingness to continuously learn and grow in the hospitality industry

Job Duties

  • Ensures all Encore Boston Harbor core values and property and department standards are implemented and applied
  • Participates in short-and long-term departmental goals, objectives, policies, and operating procedures
  • Monitors and evaluates operational effectiveness
  • assists with the setup and breakdown of the bar before and after service
  • helps to prepare garnish for beverage service
  • assists with collection and transportation of dirty or soiled glassware
  • polishes glassware for guest use
  • cleans and maintains bar equipment and tools
  • cleans and polishes guest facing elements of the bar, including decorative items
  • delivers beverage service of high standard and in accordance with departmental standards and procedures
  • where appropriate, assists with service of food to guests dining at bar counters
  • communicates to supervisor any difficulties, guest comments and other relevant information
  • up-sells and regularly replenishes beverages, abiding by responsible alcohol service regulations
  • converses with guests about alcoholic beverages, advising types and styles of beverage, taking and serving orders
  • promotes, sells, makes and presents cocktails
  • serves coffee and tea hot and in accordance with standard
  • advises guests on alcoholic beverages
  • complies with legal provisions of local liquor codes
  • assesses guest’s intoxication level and takes appropriate action as needed
  • monitors factors which interfere with the total experience of the guest
  • maintains stock rotation in refrigerated and dry storage areas
  • operates the post-mix syrups bulk dispense system
  • operates the beer reticulation system
  • adheres to stock control procedures
  • professionally handles billing and payment of bills in compliance with established policies and procedures
  • strictly adheres to established policies and procedures regarding handling of payments, credit, house funds and shift hand over
  • works with safety as a priority, follows department and company safety standards
  • maintains relevant knowledge of industry through continuing education and training
  • performs any other job-related duties as assigned

Job Location

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