Job Overview
Compensation
Salary
Range $97,500.00 - $122,000.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
bonus
Professional Development
Employee assistance program
Job Description
Getinge is a leading global medical technology company dedicated to improving clinical outcomes and optimizing workflows within hospitals and life science institutions. With over 12,000 employees worldwide and a presence in more than 135 countries, Getinge specializes in providing innovative products and solutions that support intensive care, cardiovascular procedures, operating rooms, sterile reprocessing, and life science sectors. The company is firmly committed to the belief that every individual and community deserves access to the highest standard of care. This commitment drives Getinge to develop and deliver life-saving technologies that improve patient care and streamline operational efficiency.
The role of Application Specialist, Bioprocessing at Getinge is a critical position that combines technical expertise with customer engagement to support bioprocessing technologies across the North American market. This full-time, in-person role offers a competitive salary ranging from $97,500 to $122,000 annually, complemented by a 10% bonus target, reflecting the importance of this position within the company. The Application Specialist acts as a subject matter expert in upstream bioprocessing technologies, specifically focusing on bioreactors, controllers, and related software. This position is essential to ensuring customer satisfaction and success by providing technical leadership, training, troubleshooting, and sales support.
In this role, the Application Specialist will serve as the primary technical liaison between the sales organization and customers. They will help translate complex bioprocessing needs into scalable, tailored solutions that meet customer-specific protocols and process requirements. The Application Specialist will develop customized hardware and software configurations and support the sales team throughout the sales lifecycle, from initial consultation through process design and solution implementation.
Key responsibilities of the role include delivering technical training programs for biotechnology and academic laboratories, troubleshooting advanced bioprocess equipment, and optimizing process control strategies, including PID control. The specialist will work closely with regional Territory Managers to understand customer needs during quoting and equipment configuration. They will also facilitate hands-on demos, installations, and virtual or onsite trainings. Providing expert advice on protocol optimization, scale-up strategies, and hardware implementation is another crucial aspect of the role, aimed at helping customers achieve long-term success with their bioprocessing systems.
Additionally, the Application Specialist will maintain open lines of communication with Getinge’s factory regarding product issues, customer feedback, and new feature requests, ensuring that product development aligns with customer needs. Participation in beta site testing and staying informed on competitor technologies are vital for continuous improvement and innovation. They will also collaborate with customers to develop application notes, case studies, and white papers that showcase process outcomes, innovative solutions, and best practices in bioprocessing.
This role requires a candidate with a strong background in biology, biotechnology, biochemical engineering, or chemical engineering, ideally with at least five years of experience in bioprocess technology or lab-based roles using these products. An advanced degree is preferred but not mandatory. The successful candidate will possess excellent communication skills, deep knowledge of mammalian and microbial cultivation techniques, and hands-on experience with bioreactors, control systems, sensor technology, and single-use technologies. Proficiency with MS Office and strong troubleshooting capabilities are essential to excel in this role.
By joining Getinge as an Application Specialist, Bioprocessing, you will become part of a diverse and passionate team dedicated to making life-saving technology accessible for more people. This opportunity offers both personal and professional development in a dynamic, supportive environment focused on innovation and customer success.
The role of Application Specialist, Bioprocessing at Getinge is a critical position that combines technical expertise with customer engagement to support bioprocessing technologies across the North American market. This full-time, in-person role offers a competitive salary ranging from $97,500 to $122,000 annually, complemented by a 10% bonus target, reflecting the importance of this position within the company. The Application Specialist acts as a subject matter expert in upstream bioprocessing technologies, specifically focusing on bioreactors, controllers, and related software. This position is essential to ensuring customer satisfaction and success by providing technical leadership, training, troubleshooting, and sales support.
In this role, the Application Specialist will serve as the primary technical liaison between the sales organization and customers. They will help translate complex bioprocessing needs into scalable, tailored solutions that meet customer-specific protocols and process requirements. The Application Specialist will develop customized hardware and software configurations and support the sales team throughout the sales lifecycle, from initial consultation through process design and solution implementation.
Key responsibilities of the role include delivering technical training programs for biotechnology and academic laboratories, troubleshooting advanced bioprocess equipment, and optimizing process control strategies, including PID control. The specialist will work closely with regional Territory Managers to understand customer needs during quoting and equipment configuration. They will also facilitate hands-on demos, installations, and virtual or onsite trainings. Providing expert advice on protocol optimization, scale-up strategies, and hardware implementation is another crucial aspect of the role, aimed at helping customers achieve long-term success with their bioprocessing systems.
Additionally, the Application Specialist will maintain open lines of communication with Getinge’s factory regarding product issues, customer feedback, and new feature requests, ensuring that product development aligns with customer needs. Participation in beta site testing and staying informed on competitor technologies are vital for continuous improvement and innovation. They will also collaborate with customers to develop application notes, case studies, and white papers that showcase process outcomes, innovative solutions, and best practices in bioprocessing.
This role requires a candidate with a strong background in biology, biotechnology, biochemical engineering, or chemical engineering, ideally with at least five years of experience in bioprocess technology or lab-based roles using these products. An advanced degree is preferred but not mandatory. The successful candidate will possess excellent communication skills, deep knowledge of mammalian and microbial cultivation techniques, and hands-on experience with bioreactors, control systems, sensor technology, and single-use technologies. Proficiency with MS Office and strong troubleshooting capabilities are essential to excel in this role.
By joining Getinge as an Application Specialist, Bioprocessing, you will become part of a diverse and passionate team dedicated to making life-saving technology accessible for more people. This opportunity offers both personal and professional development in a dynamic, supportive environment focused on innovation and customer success.
Job Requirements
- Bachelor's degree in biology or biotechnology or a related biochemical or chemical engineering field
- 5+ years' experience in bioprocess technology or a lab-based position using these products
- Advanced degree preferred
- Excellent written and verbal communication
- Broad knowledge of industry standard mammalian and microbial cultivation techniques
- Knowledge of cell culture and fermentation reactor design with a strong understanding of bioreactor design principles across bench, pilot and production scales
- Hands-on experience with bioreactors, control systems, sensor technology and single-use technologies
- Strong MS Office skills
- Excellent troubleshooting and problem-solving skills
Job Qualifications
- Bachelor's degree in biology or biotechnology or a related biochemical or chemical engineering field
- Advanced degree preferred
- 5+ years' experience in bioprocess technology or a lab-based position using these products
- Excellent written and verbal communication
- Broad knowledge of industry standard mammalian and microbial cultivation techniques
- Knowledge of cell culture and fermentation reactor design with a strong understanding of bioreactor design principles across bench, pilot and production scales
- Expertise includes scale up strategies and technology transfer, ensuring process consistency and performance across different system sizes and manufacturing environments
- Deep knowledge in bioprocess engineering, biotechnology, or biochemistry
- Hands-on experience with bioreactors, control systems, sensor technology and single-use technologies
- Strong MS Office skills
- Excellent troubleshooting and problem-solving skills
Job Duties
- Act as a trusted technical advisor demonstrating expertise in bioreactor systems, process control strategies including PID control and upstream process optimization
- Deliver technical training programs for biotech and academic laboratories
- Support driving customer adoption and enabling long-term success with implemented systems
- Support the sales team by developing customized hardware and software configurations aligned with customer specific protocols and process requirements
- Troubleshoot advanced bioprocess equipment such as bioreactors, automation platforms, and control systems
- Work closely with the regional Territory Manager and their customers to identify and understand their process requirements during the quoting process, facilitate configuring a quotation that matches the application
- Provide information to the factory about product issues, customer feedback, and new feature requests
- Guide customers through proper use of the equipment during onsite demos or in configuring equipment
- Provide training as an instructor on bioprocessing products
- Work with customer service to establish reserve quantity of consumables and critical spare parts, particularly for sensors and single use bioreactors when assigned by manager
- Maintain schedule of events and customer requests for demo equipment
- Represent the company at tradeshows
- Perform onsite and virtual installations, training, and troubleshoot complex biological manufacturing processes
- Advise customers on optimizing protocols such as cell culture, fermentation, hardware implementation, control system optimization, and scale-up strategies
- Provide feedback to R and D for product improvements, participate in beta site testing, and stay updated on competitor technology
- Collaborate with customers to develop application notes, case studies and white papers to highlight process outcomes, innovative solutions and best practices in bioprocessing
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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