Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Paid holidays
Training and development opportunities
Job Description
East Coast Appliance is a well-established, locally owned and operated appliance dealer that has been proudly serving the Tidewater area since 1988. As the largest independent appliance dealer in Virginia, East Coast Appliance has built a strong reputation for reliability, quality service, and competitive pricing. Operating six stores across the region, the company offers a wide array of products from all major appliance brands, making them a trusted destination for customers seeking everything from washers and dryers to refrigerators and gas or electric stoves. Owned and led by CEO Rob Nicholson, a Navy veteran, the company blends solid leadership with a commitment to excellent customer care. Furthermore, East Coast Appliance benefits from being part of the BrandSource buying group, which boasts a combined purchasing power exceeding 17 billion dollars. This membership allows the company to compete effectively against large national chains while still maintaining the personalized, "white glove" service that sets them apart.
We are currently looking to expand our service department team from seven to ten technicians by hiring a Home Appliance Repair Technician. This role is essential in continuing our tradition of high-quality service and customer satisfaction. As a Home Appliance Repair Technician at East Coast Appliance, you will be responsible for servicing and repairing a wide variety of home appliances in the customer's homes within the local Tidewater area. These appliances include washers, dryers, gas and electric stoves, microwave ovens, dishwashers, trash compactors, and refrigerators. The position involves on-site diagnostics and repairs, requiring technical skill, problem-solving ability, and excellent customer service.
This is a dynamic and rewarding role perfect for experienced technicians who enjoy working independently and engaging with customers directly. At East Coast Appliance, we pride ourselves on maintaining a busy year-round service department, handling both warranty and cash service calls from all major brands sold at our stores. Being part of our team means joining a company that values its employees and strives for operational excellence while offering competitive compensation. If you are passionate about appliance repair and desire a stable, engaging career with a reputable local company, this opportunity is an excellent fit.
We are currently looking to expand our service department team from seven to ten technicians by hiring a Home Appliance Repair Technician. This role is essential in continuing our tradition of high-quality service and customer satisfaction. As a Home Appliance Repair Technician at East Coast Appliance, you will be responsible for servicing and repairing a wide variety of home appliances in the customer's homes within the local Tidewater area. These appliances include washers, dryers, gas and electric stoves, microwave ovens, dishwashers, trash compactors, and refrigerators. The position involves on-site diagnostics and repairs, requiring technical skill, problem-solving ability, and excellent customer service.
This is a dynamic and rewarding role perfect for experienced technicians who enjoy working independently and engaging with customers directly. At East Coast Appliance, we pride ourselves on maintaining a busy year-round service department, handling both warranty and cash service calls from all major brands sold at our stores. Being part of our team means joining a company that values its employees and strives for operational excellence while offering competitive compensation. If you are passionate about appliance repair and desire a stable, engaging career with a reputable local company, this opportunity is an excellent fit.
Job Requirements
- high school diploma or equivalent
- minimum 2 years of appliance repair experience
- valid driver’s license and clean driving record
- ability to work flexible hours
- strong mechanical aptitude
- excellent interpersonal skills
- ability to lift heavy appliances safely
Job Qualifications
- high school diploma or equivalent
- previous experience in appliance repair preferred
- strong problem-solving skills
- excellent communication and customer service abilities
- ability to work independently
- valid driver’s license
- knowledge of major appliance brands
Job Duties
- perform appliance diagnostics and repairs in customer homes
- handle warranty and cash service calls
- repair washers, dryers, stoves, microwaves, dishwashers, trash compactors, and refrigerators
- maintain service records and report progress
- provide excellent customer service
- ensure all repairs meet quality and safety standards
- manage time efficiently to handle multiple service calls
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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