Job Overview
Compensation
Hourly
Range $19.19 - $23.02
Work Schedule
Day Shifts
Benefits
Work Life Balance
Medical insurance
Dental Insurance
Vision Insurance
Health savings account
Paid training
Life insurance
short-term disability insurance
long-term disability insurance
401k
Paid Time Off
Holiday pay
Flexible spending account
Employee Discounts
Education reimbursement program
Paid employee referral program
Job Description
CSC ServiceWorks is a leading provider of innovative laundry and air solutions serving more than 40 million people across the United States and Canada. With nearly a century of experience and a dedicated team of approximately 2,300 professionals, CSC ServiceWorks has built a reputation for reliability, technological advancement, and community impact. The company prides itself on fostering a work environment grounded in trust, respect, and integrity. Their mission is to power communities by delivering cutting-edge solutions that improve everyday life, making them a trusted partner in their industry. Known for combining technology, exceptional service, and a strong sense of purpose, CSC ServiceWorks continues to create lasting effects in the markets it serves. CSC ServiceWorks offers a stable employment opportunity for individuals looking to join a company with a long-standing history and a commitment to innovation and customer satisfaction.
The role of an Appliance Service Technician at CSC ServiceWorks is crafted for individuals who enjoy hands-on work and are passionate problem solvers. This full-time position operates Monday through Friday and involves providing mechanical repairs and maintenance on washers, dryers, and air-vending machines at various customer and client locations within the technician's assigned territory. The Appliance Service Technician plays a critical role in ensuring the smooth operation of equipment, thereby meeting customer expectations and minimizing repeated service visits. This position requires a strong mechanical aptitude and the ability to work independently, managing time efficiently to address and resolve appliance issues effectively.
In this role, technicians diagnose, troubleshoot, and repair appliances following manufacturer guidelines and safety standards. They conduct routine preventative maintenance, replacing worn parts and adjusting settings to enhance equipment performance and longevity. Customer service is central to their responsibilities, as they interact professionally with clients, address concerns, and provide guidance on appliance care to prevent recurring problems. Accurate and detailed documentation of service calls, repairs, and parts used is required to maintain operational transparency and efficiency. Additionally, technicians manage parts and inventory, ensuring that necessary resources are available for timely repairs. Compliance with safety protocols is essential to protect both the technician and the customer's property during service calls.
CSC ServiceWorks supports its employees with comprehensive benefits and perks, including work-life balance initiatives, significant employer contributions toward medical, dental, and vision insurance, and health savings account options with employer contributions. The company provides year-round employment with paid training, company-paid life and disability insurance, a 401(k) plan with a generous company match, paid time off including holidays, flexible spending accounts, employee discounts on travel and insurance, education reimbursement programs, and a paid employee referral program. The salary range for this position is between $19.19 and $23.02 per hour, reflecting the company's commitment to fair compensation for skilled technicians.
Joining CSC ServiceWorks means being part of a dynamic team dedicated to making a difference through technology and service. For individuals with mechanical skills, a dedication to quality workmanship, and a desire to engage directly with customers in a service-oriented role, the Appliance Service Technician position offers both a rewarding career path and opportunities for professional growth in a supportive environment. Candidates interested in making an impact while enjoying a range of benefits and a balanced work schedule will find this role to be an excellent fit within CSC ServiceWorks' vibrant community.
The role of an Appliance Service Technician at CSC ServiceWorks is crafted for individuals who enjoy hands-on work and are passionate problem solvers. This full-time position operates Monday through Friday and involves providing mechanical repairs and maintenance on washers, dryers, and air-vending machines at various customer and client locations within the technician's assigned territory. The Appliance Service Technician plays a critical role in ensuring the smooth operation of equipment, thereby meeting customer expectations and minimizing repeated service visits. This position requires a strong mechanical aptitude and the ability to work independently, managing time efficiently to address and resolve appliance issues effectively.
In this role, technicians diagnose, troubleshoot, and repair appliances following manufacturer guidelines and safety standards. They conduct routine preventative maintenance, replacing worn parts and adjusting settings to enhance equipment performance and longevity. Customer service is central to their responsibilities, as they interact professionally with clients, address concerns, and provide guidance on appliance care to prevent recurring problems. Accurate and detailed documentation of service calls, repairs, and parts used is required to maintain operational transparency and efficiency. Additionally, technicians manage parts and inventory, ensuring that necessary resources are available for timely repairs. Compliance with safety protocols is essential to protect both the technician and the customer's property during service calls.
CSC ServiceWorks supports its employees with comprehensive benefits and perks, including work-life balance initiatives, significant employer contributions toward medical, dental, and vision insurance, and health savings account options with employer contributions. The company provides year-round employment with paid training, company-paid life and disability insurance, a 401(k) plan with a generous company match, paid time off including holidays, flexible spending accounts, employee discounts on travel and insurance, education reimbursement programs, and a paid employee referral program. The salary range for this position is between $19.19 and $23.02 per hour, reflecting the company's commitment to fair compensation for skilled technicians.
Joining CSC ServiceWorks means being part of a dynamic team dedicated to making a difference through technology and service. For individuals with mechanical skills, a dedication to quality workmanship, and a desire to engage directly with customers in a service-oriented role, the Appliance Service Technician position offers both a rewarding career path and opportunities for professional growth in a supportive environment. Candidates interested in making an impact while enjoying a range of benefits and a balanced work schedule will find this role to be an excellent fit within CSC ServiceWorks' vibrant community.
Job Requirements
- Valid driver’s license
- ability to pass pre-employment screening
- basic plumbing and electrical knowledge
- previous experience in appliance repair or related field preferred
- good interpersonal and communication skills to interact with customers effectively
- ability to work independently and manage time efficiently
- physical stamina and dexterity to handle and maneuver heavy appliances
- basic computer skills for documentation and communication purposes
- must be able to lift up to 75 pounds and frequently work in various environmental conditions
Job Qualifications
- Previous experience in appliance repair or related field preferred
- good interpersonal and communication skills
- ability to work independently and manage time efficiently
- basic computer skills for documentation and communication
- basic plumbing and electrical knowledge
- physical stamina and dexterity to handle heavy appliances
Job Duties
- Perform diagnosis, troubleshooting, and repair of appliances such as washing machines, dryers, and air-vending machines
- conduct routine maintenance and preventative services on appliances to ensure optimal performance
- interact with customers in a professional and friendly manner, addressing their concerns and providing accurate information
- maintain detailed records of service calls, repairs performed, parts used, and other relevant information
- prepare service reports and update internal databases with accurate data
- monitor and manage inventory levels of spare parts and tools
- adhere to all safety protocols and guidelines while working with electrical systems and appliances
Job Criteria
Experience
No experience required
Job Location
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