Appliance Service Technician

CSC ServiceWorks is a leading provider of commercial laundry services, consumer services technology, and air-vending and electric vehicle (EV) solutions across the United States and Canada. With a dedicated team of approximately 2,500 professionals, CSC ServiceWorks is committed to delivering reliable and innovative service solutions that fulfill the operational needs of various businesses and consumers. The company prides itself on providing steady yet engaging work opportunities, fostering an environment where employees can enjoy a healthy work-life balance, experience recognition for their efforts, and pursue career growth in a supportive setting. CSC ServiceWorks operates in a dynamic industry where technological advancements and customer service excellence are paramount, and it continually invests in its workforce's development to maintain its position as a market leader.

The role of Appliance Service Technician at CSC ServiceWorks is central to ensuring the uninterrupted operation of essential laundry equipment. This full-time position, which primarily involves Monday through Friday workdays, offers competitive compensation ranging from $19.19 to $23.02 per hour. As an Appliance Service Technician, you will be responsible for performing mechanical repairs and maintenance on washers and dryers at various customer and client locations within an assigned region. This hands-on role requires a strong mechanical aptitude and an ability to independently manage tasks while providing high-quality service to clients. Technicians play a crucial part in meeting customer expectations by maintaining machine reliability and addressing service needs promptly.

The work environment combines fieldwork with direct customer interaction, where technicians not only fix and maintain appliances but also provide professional guidance on their use and care. This position accommodates individuals who take pride in problem-solving and those who prefer an active and varied work routine. A vital aspect of this job is adherence to safety protocols and manufacturer standards to ensure safe and efficient service operations. CSC ServiceWorks supports its technicians with thorough training and resources to succeed across all phases of appliance servicing, including diagnosing issues, managing parts and inventory, documenting repairs, and maintaining compliance with safety standards.

In addition to technical skills, the role demands excellent communication skills to interact professionally and effectively with customers, delivering clear information and recommendations that enhance the overall service experience. CSC ServiceWorks also offers robust benefits and perks to its employees including significant employer contributions to medical, dental, and vision insurance; paid life, short-term, and long-term disability insurance; 401k plans with company matching; and additional supportive programs like education reimbursement and employee referral bonuses. These benefits underscore the company’s commitment to the well-being and growth of its team members.

Joining CSC ServiceWorks as an Appliance Service Technician means becoming part of a company that values reliability, innovation, and a strong team culture. Whether you are repairing a crucial commercial washing machine or assisting a consumer customer with their appliance needs, you will be contributing to the operational success and satisfaction of clients. The role offers a career path filled with opportunities to enhance technical expertise, customer service skills, and professional development within a reputable and inclusive workplace that embraces diversity and equitable employment practices. If you are a motivated problem-solver with a passion for mechanical work and customer service, this position offers a fulfilling and stable career opportunity in a growth-oriented company.