Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $21.87 - $26.25
Work Schedule
Standard Hours
Day Shifts
Benefits
Work Life Balance
Medical insurance
Dental Insurance
Vision Insurance
Health savings account
Paid training
Life insurance
short-term disability insurance
long-term disability insurance
401k
Paid Time Off
Holiday pay
Flexible spending account
Employee Discounts
Education Reimbursement
Paid employee referral program
Job Description
CSC ServiceWorks is a prominent industry leader in commercial laundry and air-vending solutions serving the United States and Canada. With nearly a century of experience, the company manages over one million machines facilitating service to more than 40 million consumers annually through advanced pay technology platforms and technology-enabled services. Employing over 2,300 dedicated professionals, CSC ServiceWorks supports a broad spectrum of industries including multi-housing communities, universities, convenience stores, and the hospitality sector. This extensive network is a testimony to the companys commitment to delivering not only reliable equipment but also innovative technological solutions coupled with responsive customer service. The companys culture and operations are grounded in core values of trust, respect, and integrity, with a clear emphasis on purposeful innovation that positively impacts the communities and clients they serve.
The role of the Appliance Service Technician at CSC ServiceWorks offers an exciting opportunity for technically skilled professionals who enjoy problem-solving and working independently in the field. Scheduled Monday through Friday from 7:00 am to 4:00 pm, Appliance Service Technicians are responsible for the maintenance, diagnosis, and repair of washers, dryers, and air-vending machines at various customer and client sites within assigned regions. This hands-on role requires a strong mechanical aptitude and the ability to work efficiently under minimal supervision to maintain optimal machine performance and ensure customer satisfaction. Technicians are expected to conduct routine preventative maintenance to extend the lifespan of appliances, carry out repairs aligned with manufacturer and safety standards, and provide exemplary customer service by addressing client concerns professionally. Additional responsibilities include managing detailed service documentation, handling inventory for parts and tools, and ensuring all safety protocols are strictly followed. This position offers a rewarding career path with year-round work, paid training, and a comprehensive benefits package designed to support a healthy work-life balance and professional growth.
The role of the Appliance Service Technician at CSC ServiceWorks offers an exciting opportunity for technically skilled professionals who enjoy problem-solving and working independently in the field. Scheduled Monday through Friday from 7:00 am to 4:00 pm, Appliance Service Technicians are responsible for the maintenance, diagnosis, and repair of washers, dryers, and air-vending machines at various customer and client sites within assigned regions. This hands-on role requires a strong mechanical aptitude and the ability to work efficiently under minimal supervision to maintain optimal machine performance and ensure customer satisfaction. Technicians are expected to conduct routine preventative maintenance to extend the lifespan of appliances, carry out repairs aligned with manufacturer and safety standards, and provide exemplary customer service by addressing client concerns professionally. Additional responsibilities include managing detailed service documentation, handling inventory for parts and tools, and ensuring all safety protocols are strictly followed. This position offers a rewarding career path with year-round work, paid training, and a comprehensive benefits package designed to support a healthy work-life balance and professional growth.
Job Requirements
- Valid driver’s license
- Ability to pass pre-employment screening
- Basic plumbing and electrical knowledge
- Previous experience in appliance repair or related field preferred
- Good interpersonal and communication skills
- Ability to work independently and manage time efficiently
- Physical stamina and dexterity to handle heavy appliances and operate under varying environmental conditions
- Basic computer skills for documentation and communication
- Ability to lift up to 75 pounds
Job Qualifications
- Valid driver’s license
- Ability to pass pre-employment screening
- Basic plumbing and electrical knowledge
- Previous experience in appliance repair or related field preferred
- Good interpersonal and communication skills
- Ability to work independently and manage time efficiently
- Basic computer skills for documentation and communication
Job Duties
- Perform diagnosis, troubleshooting, and repair of washers, dryers, and air-vending machines
- Conduct routine maintenance and preventative services on appliances
- Interact professionally with customers, addressing concerns and providing accurate repair information
- Maintain detailed records of service calls, repairs, and parts used
- Monitor and manage inventory levels of parts and tools
- Order necessary parts and equipment for efficient repair and maintenance
- Adhere to safety protocols during all service activities
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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