Appliance Service Technician

CSC ServiceWorks is a leading provider of innovative laundry and air solutions, serving approximately 40 million people across the United States and Canada. With nearly a century of experience and a dedicated team of 2,300 professionals, CSC ServiceWorks has established itself as a trusted name in the industry. The company prides itself on combining advanced technology, exceptional service, and a purposeful mission to create a meaningful impact in the communities it serves. This commitment to trust, respect, and integrity forms the foundation upon which CSC ServiceWorks operates, enabling it to deliver reliable and efficient appliance solutions that improve everyday life for its customers.

As an Appliance Service Technician at CSC ServiceWorks, you will play a critical role in maintaining and repairing essential appliances such as washers, dryers, and air-vending machines across various client locations within your assigned region. This full-time position operates Monday through Friday and demands a candidate who thrives on problem-solving and working independently in the field. The role requires a strong mechanical aptitude to diagnose, troubleshoot, and repair commercial appliances, ensuring they operate smoothly and reliably to meet customer expectations and reduce the need for repeated service calls.

In this role, you will be responsible not only for repairing appliances when they break down but also for conducting routine maintenance and preventive services. Preventive maintenance tasks such as cleaning, lubricating, replacing worn parts, and adjusting settings are vital for extending the lifespan of equipment and optimizing performance. Your interaction with customers will be professional, friendly, and solution-oriented, addressing concerns and educating clients on proper appliance use and care to prevent future issues.

Documentation and inventory management are also essential components of this position. You will maintain accurate records of all service activities, repairs performed, and parts used while preparing detailed service reports and updating internal databases. Keeping an organized inventory of spare parts and tools ensures that you are prepared for repairs and maintenance, avoiding downtime and increasing efficiency. Moreover, adhering to stringent safety protocols and guidelines is mandatory to safeguard your well-being and protect customers' property during service calls.

CSC ServiceWorks offers a supportive work environment that values work-life balance and professional growth. Technicians receive comprehensive training and the opportunity to work year-round in a stable and rewarding career path. With competitive benefits like medical, dental, and vision insurance with significant employer contributions, a health savings account, paid time off, and a 401k plan with generous company matching, you will be well-supported both personally and professionally. The company also provides education reimbursement programs, employee referral bonuses, and discounts on travel, theme parks, and insurance, further enhancing the employee experience.

By joining CSC ServiceWorks as an Appliance Service Technician, you become part of a legacy of excellence and innovation. You will contribute to keeping communities running smoothly while advancing your skills in a dynamic and growing company that values integrity and customer satisfaction. If you have basic plumbing and electrical knowledge, a passion for mechanical work, and the ability to thrive independently while providing stellar customer service, this opportunity offers a fulfilling and stable career path with plenty of room for growth and success.