Applebee's Assistant Manger- Santa Rosa- 2140011

Santa Rosa, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $23.43 - $27.27

Work Schedule

Flexible

Benefits

401(k)

401(k) matching

Dental Insurance

employee discount

flexible schedule

Health Insurance

Paid Time Off

Paid training

Vision Insurance

Job Description

Flynn Group, founded by Greg Flynn, began its journey in 1999 with the acquisition of eight Applebee's restaurants. Over the next two decades, the company strategically expanded by building new stores and acquiring other franchise operators, solidifying its position as the largest Applebee's franchisee globally. This extensive growth is underpinned by a strong foundation of operational excellence, customer focus, and community engagement. Flynn Group now owns and operates over 460 Applebee's restaurants across 24 states, demonstrating its remarkable presence in the casual dining industry.

Flynn Applebee's, as one of the seven premier brands within Flynn Group's portfolio, exemplifies the company's commitment to excellence. Flynn Group has further diversified by operating multiple renowned restaurant brands including Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's, and extending into fitness with Planet Fitness. This diversified portfolio allows Flynn Group to maintain a significant footprint in several sectors while adhering to its core mission: to be the premier operator in each brand it represents. This mission is achieved through a steadfast focus on core values such as genuinely caring for people, playing like champions, and winning together as one cohesive team.

The role of the Applebee's Assistant Manager at Flynn Group is a dynamic and integral position responsible for ensuring exceptional day-to-day restaurant operations. This full-time position offers a projected total compensation ranging from $23.43 to $27.27 per hour. As an Assistant Manager, you will engage in all operational aspects, leading the restaurant team to create an outstanding guest experience. Your leadership will cultivate a passionate environment for both staff and guests, ensuring every visitor receives friendly and timely service, resulting in memorable dining experiences.

Assistant Managers at Flynn Applebee's are required to be strong team leaders and excellent problem solvers who can thrive under pressure and effectively manage stress in a fast-paced environment. The role demands a commitment to working hard while maintaining an enjoyable and motivating atmosphere for the whole team. Responsibilities include overseeing food quality and presentation, ensuring compliance with safety and sanitation regulations, maintaining inventory levels, scheduling employees efficiently, and resolving guest complaints promptly and graciously. You will also play a crucial role in recruiting, training, and developing team members by utilizing the company's management development programs and performance evaluation systems.

This position requires a hands-on approach, where you are expected to support the team by stepping in various roles when needed, such as cooking, bartending, guest seating, and more. Adaptability and a willingness to work across different restaurant functions contribute significantly to the success of this role. Candidates with experience in restaurant management, and certifications like Serve Safe Food and Serve Safe Alcohol, will find themselves well-prepared to succeed.

Flynn Group promotes a culture based on its core values and encourages continuous professional growth through its Management Development Program. Assistant Managers will also be responsible for documenting and managing employee performance, ensuring a cohesive team aligned with the company’s standards and strategic goals. This role demands adherence to company policies, local, state, and federal laws, further emphasizing the importance of operational excellence and ethical standards.

Overall, the Assistant Manager role at Flynn Applebee's offers an exciting opportunity to grow your career with one of the largest franchise operators worldwide. The company fosters a diverse and inclusive workforce and is committed to offering reasonable accommodations during the hiring process to individuals with disabilities. This position is ideal for motivated individuals passionate about hospitality, leadership, and driving superior restaurant experiences in a supportive and rewarding environment.

Job Requirements

At least 2-3 years restaurant management experience
Ability to work various shifts ranging in hours, including weekends
Ability to stand and exert well-paced mobility for up to ten hours in length
Ability to safely lift pots, pans, glassware, boxes, etc. up to 50 pounds in weight
Ability to read and write to facilitate communication
Must possess finger and hand dexterity for using small tools and equipment

Job Qualifications

At least 2-3 years restaurant management experience
Serve Safe Food and Serve Safe Alcohol certifications also a plus

Job Duties

Ensures timely, friendly service according to company guidelines, achieving established objectives of the unit
Cultivates a culture in accordance with the Flynn Applebee's Premier Card of our core values and beliefs
Ensures the immediate response and correction of all verbal guest complaints to self and staff
Ensures guest contact as a priority with completion of required table visits established by Flynn Applebee's standards
Maintains departmental inventory levels
Ensures product preparation and presentation uncompromisingly meeting company standards by performing line checks
Effectively schedules employees to meet sales demands
Maintains effective safety and security programs
Promotes and leads restaurant organization, cleanliness, and sanitation
Performs routine maintenance and immediately reports to the General Manager/Area Director of needed repairs
Promotes quality recruitment and referrals of potential team members and management candidates
Promotes Flynn | Applebee's training procedures for new managers
Help maintain a trained staff through effective use of employment orientation, individual training sessions, employee meetings and implementation of company policy and training systems
Participates in the constant development of employees using One-on-One and performance documentation and contributes to the completion of written evaluations
Assesses the efficiency of employees, provides fair feedback on a regular basis, and continuously works with employees on their areas of development
Monitors acceptable employee performance and documents situations that require or could lead to disciplinary or corrective action
Assures compliance with company policies, practices, and procedures
Responsible for controlling costs in assigned department
Compliance with local, state, and federal laws, regulations, and guidelines
Drives bi-weekly / weekly food and liquor inventories at the AD/GM's request and is accountable for completion
Responsible for preparing and submitting accurate daily paperwork
Assures sanitation standards meet or exceed Health Department and Flynn Applebee's standards
Provides a role model for managers and employees
Develops self on all store related technology
Must be willing and able to work in all positions and assist in a team member position as needed when in a restaurant. This includes cooking on the line, expo, seating guests, bartending, etc.
Uses the Management Development Program for continuous growth of leadership skills and proficiencies