Job Overview
Employment Type
Full-time
Compensation
Salary
Range $60,000.00 - $1.00
Work Schedule
Flexible
Benefits
401(k)
401(k) matching
Dental Insurance
employee discount
flexible schedule
Health Insurance
Paid Time Off
Paid training
Vision Insurance
Job Description
Flynn Group, founded by Greg Flynn, began its journey in 1999 with the acquisition of eight Applebee's restaurants. Over the following two decades, the company expanded significantly by constructing new stores and acquiring additional franchise operators, ultimately becoming the largest Applebee's franchisee worldwide. Flynn Group's robust foundation has enabled it to broaden its footprint across various brands, countries, and industries. Today, the group operates over 460 Applebee's restaurants across 24 states in the United States.
Flynn Applebee's is one of the seven premier brands within Flynn Group, which has grown to be the largest franchise operator globally. Flynn Group owns and manages a diversified portfolio of restaurants featuring iconic, world-class brands across different market segments, including Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's, and Planet Fitness. The company is dedicated to becoming the premier operator within each brand by adhering to its core values: Care Genuinely for People, Play like a Champion, and Win as One.
The role of Assistant Manager at Applebee's is a full-time position offering a projected total compensation starting from $60,000 per year. In this position, you will be deeply involved in the daily operational management of the restaurant. The Assistant Manager is entrusted with the responsibility of inspiring both guests and staff to have a passion for their experience at Applebee's every day. This role requires strong leadership capabilities, excellent problem-solving skills, resilience under pressure, and a commitment to maintaining a high-energy and enjoyable work environment.
As an Assistant Manager, you will oversee service quality, ensuring friendly and prompt guest interactions that meet company guidelines and exceed established restaurant goals. You will foster a workplace culture that embodies Flynn Applebee's core values and core beliefs, ensuring all staff members act in alignment with these principles. Addressing guest concerns swiftly and effectively is a priority, along with maintaining frequent guest contact through table visits following standard operational procedures.
Operational duties involve managing inventory levels within your department, conducting quality control checks on food preparation and presentation, and organizing staff schedules to match business needs. You will also ensure safety and security measures are upheld, participate in restaurant cleanliness, sanitation, and minor maintenance activities, and report any issues to the General Manager or Area Director.
Recruitment and team development are integral to this role, including promoting quality hiring and referrals of new team members and managerial candidates, supporting new manager training, and fostering continual employee growth via meetings, training sessions, performance reviews, and documentation. It is expected that you will provide consistent feedback, help develop employee skills, manage disciplinary actions when necessary, and ensure adherence to company policies and legal regulations.
Cost control, regulatory compliance, and accurate daily paperwork submission are key responsibilities, alongside conducting regular food and liquor inventories. You will also serve as a role model for both managers and staff and remain proactive in learning and applying store-related technology. Flexibility is essential, as you will be required to work various shifts, including weekends, and be willing to assist in any restaurant position as needed, such as cooking, bartending, seating guests, or expediting orders.
This role demands physical stamina, including standing for long periods, safely lifting up to 50 pounds, and possessing the manual dexterity required for various tasks. Certifications in Serve Safe Food and Serve Safe Alcohol are beneficial but not mandatory. Flynn Group is committed to diversity, inclusion, and accommodating applicants with disabilities, providing a supportive and dynamic working environment.
Joining Flynn Applebee's as an Assistant Manager means becoming part of an industry-leading team passionate about delivering excellent guest experiences and fostering a thriving team culture. This is a unique opportunity to grow your career with a globally recognized franchise operator that values leadership, teamwork, and operational excellence.
Flynn Applebee's is one of the seven premier brands within Flynn Group, which has grown to be the largest franchise operator globally. Flynn Group owns and manages a diversified portfolio of restaurants featuring iconic, world-class brands across different market segments, including Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's, and Planet Fitness. The company is dedicated to becoming the premier operator within each brand by adhering to its core values: Care Genuinely for People, Play like a Champion, and Win as One.
The role of Assistant Manager at Applebee's is a full-time position offering a projected total compensation starting from $60,000 per year. In this position, you will be deeply involved in the daily operational management of the restaurant. The Assistant Manager is entrusted with the responsibility of inspiring both guests and staff to have a passion for their experience at Applebee's every day. This role requires strong leadership capabilities, excellent problem-solving skills, resilience under pressure, and a commitment to maintaining a high-energy and enjoyable work environment.
As an Assistant Manager, you will oversee service quality, ensuring friendly and prompt guest interactions that meet company guidelines and exceed established restaurant goals. You will foster a workplace culture that embodies Flynn Applebee's core values and core beliefs, ensuring all staff members act in alignment with these principles. Addressing guest concerns swiftly and effectively is a priority, along with maintaining frequent guest contact through table visits following standard operational procedures.
Operational duties involve managing inventory levels within your department, conducting quality control checks on food preparation and presentation, and organizing staff schedules to match business needs. You will also ensure safety and security measures are upheld, participate in restaurant cleanliness, sanitation, and minor maintenance activities, and report any issues to the General Manager or Area Director.
Recruitment and team development are integral to this role, including promoting quality hiring and referrals of new team members and managerial candidates, supporting new manager training, and fostering continual employee growth via meetings, training sessions, performance reviews, and documentation. It is expected that you will provide consistent feedback, help develop employee skills, manage disciplinary actions when necessary, and ensure adherence to company policies and legal regulations.
Cost control, regulatory compliance, and accurate daily paperwork submission are key responsibilities, alongside conducting regular food and liquor inventories. You will also serve as a role model for both managers and staff and remain proactive in learning and applying store-related technology. Flexibility is essential, as you will be required to work various shifts, including weekends, and be willing to assist in any restaurant position as needed, such as cooking, bartending, seating guests, or expediting orders.
This role demands physical stamina, including standing for long periods, safely lifting up to 50 pounds, and possessing the manual dexterity required for various tasks. Certifications in Serve Safe Food and Serve Safe Alcohol are beneficial but not mandatory. Flynn Group is committed to diversity, inclusion, and accommodating applicants with disabilities, providing a supportive and dynamic working environment.
Joining Flynn Applebee's as an Assistant Manager means becoming part of an industry-leading team passionate about delivering excellent guest experiences and fostering a thriving team culture. This is a unique opportunity to grow your career with a globally recognized franchise operator that values leadership, teamwork, and operational excellence.
Job Requirements
- At least 2-3 years restaurant management experience
- Serve Safe Food and Serve Safe Alcohol certifications a plus
- Ability to work various shifts including weekends
- Ability to stand and move for up to ten hours
- Ability to safely lift up to 50 pounds
- Ability to read, write, and communicate effectively
- Finger and hand dexterity for using small tools and equipment
Job Qualifications
- At least 2-3 years restaurant management experience
- Serve Safe Food and Serve Safe Alcohol certifications a plus
- Strong leadership and team management skills
- Excellent problem-solving abilities
- Ability to work under pressure and handle stress effectively
- Effective communication and interpersonal skills
- Knowledge of food safety and sanitation standards
- Experience with managing inventory and cost controls
- Proficiency with restaurant technology and management systems
- Ability to train and develop employees
- Commitment to company core values and culture
Job Duties
- Ensures timely, friendly service according to company guidelines, achieving established objectives of the unit
- Cultivates a culture in accordance with the Flynn Applebee's Premier Card of our core values and beliefs
- Ensures the immediate response and correction of all verbal guest complaints to self and staff
- Ensures guest contact as a priority with completion of required table visits established by Flynn Applebee's standards
- Maintains departmental inventory levels
- Ensures product preparation and presentation uncompromisingly meeting company standards by performing line checks
- Effectively schedules employees to meet sales demands
- Maintains effective safety and security programs
- Promotes and leads restaurant organization, cleanliness, and sanitation
- Performs routine maintenance and immediately reports to the General Manager/Area Director of needed repairs
- Promotes quality recruitment and referrals of potential team members and management candidates
- Promotes Flynn Applebee's training procedures for new managers
- Helps maintain a trained staff through effective use of orientation, individual training sessions, employee meetings and implementation of company policy and training systems
- Participates in the constant development of employees using one-on-one and performance documentation and contributes to written evaluations
- Assesses the efficiency of employees, provides fair feedback regularly, and works continuously on their development
- Monitors acceptable employee performance and documents situations requiring disciplinary or corrective action
- Assures compliance with company policies, practices, and procedures
- Responsible for controlling costs in assigned department
- Compliance with local, state, and federal laws, regulations, and guidelines
- Drives bi-weekly/weekly food and liquor inventories at the AD/GM's request and is accountable for completion
- Responsible for preparing and submitting accurate daily paperwork
- Assures sanitation standards meet or exceed Health Department and Flynn Applebee's standards
- Provides a role model for managers and employees
- Develops self on all store related technology
- Willing and able to work in all positions and assist in a team member position as needed
- Uses the Management Development Program for continuous growth of leadership skills and proficiencies
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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