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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $24.00 - $29.99
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Comprehensive medical coverage
dental coverage
Retirement benefits
Employee stock purchase plan
Discretionary bonuses
Tuition Reimbursement
Product discounts
Job Description
Apple Retail is a premier division of Apple Inc., renowned globally for bringing the best of Apple’s technology and innovation directly to customers. As a leading retailer of consumer electronics, Apple Retail strives to provide an unmatched customer experience by combining expert knowledge, cutting-edge products, and unparalleled service. Apple’s retail stores are designed to create an inviting environment where customers can explore, learn, and engage with Apple’s full product suite, including iPhones, iPads, MacBooks, Apple Watches, and various services like Apple Music, iCloud, and AppleCare. The company’s commitment to inclusion, diversity, and community has fostered a workplace culture that values... Show More
Job Requirements
- availability to work a schedule based on business needs including nights, weekends, and public holidays
- reliably attend work as scheduled in line with local laws and approved accommodations
Job Qualifications
- demonstrate knowledge of Apple products and services
- personalize solutions based on customer needs and communicate them effectively
- work in a fast-paced environment supporting multiple customers at the same time
- work in a team environment demonstrating shared responsibility and accountability
- be curious and open to learning from others and helping each other grow
- learn about Apple and third-party products to enhance customer experience
- be trusted with sensitive or confidential information
Job Duties
- deliver excellent service to Apple customers by seeking to understand their needs
- identify ownership opportunities
- present products and services
- educate customers on relevant ways to buy products
- stay up to date on Apple’s products, services, purchase options, and sales processes
- support peers by sharing knowledge and assisting in offering ownership opportunities
- maintain accuracy and follow guidance
- contribute to an inclusive environment by respecting differences and fostering curiosity
- demonstrate Apple’s values of inclusion and diversity
- perform other customer service and support tasks as needed
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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