Apparatus Room - Service Manager

Aparium Hospitality Services is a distinguished hospitality company known for its unique approach to hotels, emphasizing the core values of People, Place, and Character. The company strives to create environments where individuals are not only valued but celebrated as reflections of the local neighborhoods and communities. One of Aparium's signature properties is The Detroit Foundation Hotel, an independent 100-room hotel seamlessly transformed from the historic Detroit Fire Department Headquarters. This hotel represents a significant chapter in Detroit's cultural and artistic renaissance, blending historical significance with modern hospitality to create a vibrant and inviting experience. The hotel’s ground-floor restaurant, The Apparatus Room, is a central feature, offering locally inspired dining by collaborating with Detroit’s discerning producers like distillers, brewers, farmers, and local food artisans. Aparium, established in 2011, has rapidly grown to become an innovative hotel brand. It is celebrated for combining the strategic business acumen of large hospitality corporations with the intimate charm of boutique hotels. This dynamic blend positions Aparium uniquely in smaller, bustling markets, where it ventures off the beaten path geographically and philosophically. Aparium’s mission centers around creating memorable hospitality experiences infused with the distinct cultural and historical essence of each city it operates in. The company encourages a culture of collaboration, humility, and open-mindedness, consistently seeking to cultivate leaders who are hands-on and proactive in improving guest experiences.

The Apparatus Room Service Manager role at Aparium Hospitality Services is a pivotal leadership position overseeing all aspects of the restaurant, café, bar, in-room dining, and pool food and beverage operations within The Detroit Foundation Hotel. Reporting directly to the Apparatus Room General Manager, this exempt position demands a professional who is equally comfortable strategizing at a high level as they are engaged in the day-to-day hustle of restaurant operations. The Service Manager’s responsibilities are multifaceted, involving leadership during breakfast, lunch, brunch, and dinner services, with an emphasis on delivering an unmatched guest experience. This role requires the ability to manage and motivate a diverse team, ensuring that associates are nurtured, coached, and aligned with the company's high standards for service. The manager is also responsible for operational duties such as staffing, scheduling, inventory control, and maintenance oversight, while working closely with culinary teams to maintain the authenticity and quality of the restaurant concept. Emphasizing teamwork, the Service Manager must foster a positive, productive work environment and lead by example to inspire confidence and professionalism among staff. This role is suited for a dynamic individual passionate about hospitality, who thrives under pressure and champions guest satisfaction through attentiveness, courtesy, and efficiency. The manager will also act as a key liaison across hotel departments to ensure the smooth execution of service standards and initiatives. A strong knowledge of reservation and point-of-sale systems, inventory management tools, and food and beverage standards is essential. Flexibility in scheduling and a commitment to community values underline this role, as the hospitality business requires adaptability to meet varying demands. This position offers an exciting opportunity to be part of a growing, innovative company committed to redefining hotel experiences and contributing to the vibrant Detroit hospitality scene.