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Job Overview
Employment Type
Temporary
Hourly
Compensation
Hourly
Range $18.00 - $19.00
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Paid sick leave
Referral bonuses
Job Description
InterSolutions is a leading property management staffing company dedicated to connecting top talent with premier residential communities. Specializing in apartment community staffing, InterSolutions offers a supportive and dynamic work environment where professionals can grow their careers in property management. Known for its commitment to providing exceptional customer service and client satisfaction, InterSolutions partners with a range of well-established communities across Washington, DC and beyond, ensuring high standards in resident engagement and property operations.
As an Apartment Concierge Associate at InterSolutions, you will be the face of the community, providing a warm and welcoming atmosphere for residents, guests, and vendo... Show More
As an Apartment Concierge Associate at InterSolutions, you will be the face of the community, providing a warm and welcoming atmosphere for residents, guests, and vendo... Show More
Job Requirements
- Previous customer service experience
- Strong phone etiquette and excellent communication, organization, and management skills
- Highly detail-oriented and responsible
- Excellent follow-up and follow-through skills
- Self-motivated with the ability to work independently with minimal supervision
- Skilled in handling difficult situations and enforcing guidelines diplomatically
- Proficiency in Microsoft Word, Outlook, Excel, and data entry
- Ability to stand for 70 percent of the time and lift packages up to 20 lbs
- Ability to work weekends as required
Job Qualifications
- Previous customer service experience
- Strong phone etiquette
- Excellent communication skills
- Excellent organization skills
- Excellent management skills
- Highly detail-oriented
- Excellent follow-up and follow-through skills
- Self-motivated
- Skilled in handling difficult situations and enforcing guidelines diplomatically
- Proficiency in Microsoft Word, Outlook, Excel, and data entry
Job Duties
- Create a friendly and welcoming environment for residents and guests
- Oversee the lobby and front desk area, answering calls and assisting residents, guests, and vendors
- Provide first-line support for resident requests, concerns, and service inquiries
- Follow up on completed service requests to ensure resident satisfaction
- Respond to emergency situations by following proper protocols and contacting the appropriate services
- Monitor and maintain common areas, ensuring cleanliness and organization
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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