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Ansonborough Inn - Front Desk Agent

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Dental Insurance
Employee assistance program
Health Insurance
Disability insurance
Paid Time Off
AD&D insurance
401(k)
Vision Insurance

Job Description

The Ansonborough is a boutique hotel situated in Charleston's historic district, offering a distinctive blend of historic charm and Southern hospitality. Known for its intimate luxury inn ambiance, the property features some of Charleston's largest guestrooms, showcasing high ceilings, rich wood paneling, rustic beams, and curated décor that beautifully reflects the local culture. Originally, the building served as a stationer's warehouse and has since been transformed into a luxurious space that honors its architectural heritage while providing modern comforts for guests. The hotel prides itself on creating a warm and refined environment that connects tradition with contemporary hospitality, making it... Show More

Job Requirements

  • High school diploma or equivalent
  • Experience in a hotel or related field preferred
  • Familiarity with hotel management software
  • Proficient in Microsoft Office suite

Job Qualifications

  • High school diploma or equivalent
  • Experience in a hotel or related field preferred
  • Familiarity with hotel management software
  • Proficient in Microsoft Office suite
  • Strong communication skills
  • Ability to multitask efficiently
  • Problem-solving aptitude

Job Duties

  • Greet guests warmly and provide exceptional customer service
  • Facilitate smooth check-ins and check-outs
  • Manage guest reservations and special requests
  • Communicate effectively with guests and hotel staff
  • Handle guest inquiries and resolve issues promptly
  • Maintain accurate financial transactions and billing
  • Support overall front desk operations with multitasking and organization

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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