Job Overview
Employment Type
Temporary
Hourly
Compensation
Hourly
Range $20.82 - $26.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
flexible schedule
Professional development opportunities
Employee Discounts
team events
Job Description
Live Nation Entertainment is the world’s leading live entertainment company, encompassing major global market leaders such as Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster stands as the global leader in event ticketing, selling over 620 million tickets annually and serving roughly 10,000 clients worldwide. Live Nation Concerts is the foremost provider of live entertainment, promoting more than 50,000 events each year for nearly 7,000 artists across over 40 countries. Live Nation Media & Sponsorship leverages these business platforms to craft strategic music marketing programs that connect over 1,200 sponsors with approximately 145 million fans attending Live Nation events annually. For more details, visit www.livenationentertainment.com.
This specific opportunity is with Live Nation Entertainment, focusing on an Ancillary Manager role at one of their outdoor concert venues. This is a seasonal, hourly position commencing with training in March and concluding at the end of the concert season in October. The pay range for this role is between $20.82 and $26.00 per hour, dependent on factors such as market location, qualifications, skills, and experience.
As the Ancillary Manager, you will oversee all ancillary operations and sales initiatives within the venue, ensuring a seamless and profitable experience for guests. Your responsibilities include managing products like lawn chair rentals, Fast Lane services, VIP clubs, parking upgrades, and other guest amenities designed to enhance visitor satisfaction and maximize revenue. This role demands a dynamic individual passionate about live entertainment and adept at organizing, leading teams, and analyzing sales data to identify and capitalize on opportunities. The role requires hands-on involvement before, during, and after events to maintain high operational standards and guest service quality.
The Ancillary Manager position offers the unique opportunity to immerse yourself in a music and live event environment, working with a collaborative team dedicated to creating unforgettable experiences for fans. You will lead the ancillary crew, deliver training, oversee scheduling, and maintain brand standards across all touchpoints. A critical part of your role will be to actively monitor sales metrics during events, adjusting strategies in real-time to achieve revenue targets. After each event, you will handle the reconciliation of sales, inventory management, and documentation, ensuring accuracy and compliance.
Successful candidates will thrive in fast-paced, energetic, outdoor settings and be comfortable working extended hours on event days, including nights, weekends, and holidays. The role demands excellent leadership skills, the ability to multitask under pressure, strong organizational acumen, and a guest-first approach. This position also provides the chance to develop professionally within a global leader in live entertainment, benefiting from a company culture that values innovation, inclusiveness, and equal opportunity. Live Nation strongly supports an equitable work environment and accommodates qualified individuals with disabilities and those requiring religious accommodations.
Overall, the Ancillary Manager role at Live Nation Entertainment is perfect for those passionate about live music, experienced in ancillary sales management, and eager to contribute positively to guest experiences while driving revenue growth in a vibrant, event-focused setting.
This specific opportunity is with Live Nation Entertainment, focusing on an Ancillary Manager role at one of their outdoor concert venues. This is a seasonal, hourly position commencing with training in March and concluding at the end of the concert season in October. The pay range for this role is between $20.82 and $26.00 per hour, dependent on factors such as market location, qualifications, skills, and experience.
As the Ancillary Manager, you will oversee all ancillary operations and sales initiatives within the venue, ensuring a seamless and profitable experience for guests. Your responsibilities include managing products like lawn chair rentals, Fast Lane services, VIP clubs, parking upgrades, and other guest amenities designed to enhance visitor satisfaction and maximize revenue. This role demands a dynamic individual passionate about live entertainment and adept at organizing, leading teams, and analyzing sales data to identify and capitalize on opportunities. The role requires hands-on involvement before, during, and after events to maintain high operational standards and guest service quality.
The Ancillary Manager position offers the unique opportunity to immerse yourself in a music and live event environment, working with a collaborative team dedicated to creating unforgettable experiences for fans. You will lead the ancillary crew, deliver training, oversee scheduling, and maintain brand standards across all touchpoints. A critical part of your role will be to actively monitor sales metrics during events, adjusting strategies in real-time to achieve revenue targets. After each event, you will handle the reconciliation of sales, inventory management, and documentation, ensuring accuracy and compliance.
Successful candidates will thrive in fast-paced, energetic, outdoor settings and be comfortable working extended hours on event days, including nights, weekends, and holidays. The role demands excellent leadership skills, the ability to multitask under pressure, strong organizational acumen, and a guest-first approach. This position also provides the chance to develop professionally within a global leader in live entertainment, benefiting from a company culture that values innovation, inclusiveness, and equal opportunity. Live Nation strongly supports an equitable work environment and accommodates qualified individuals with disabilities and those requiring religious accommodations.
Overall, the Ancillary Manager role at Live Nation Entertainment is perfect for those passionate about live music, experienced in ancillary sales management, and eager to contribute positively to guest experiences while driving revenue growth in a vibrant, event-focused setting.
Job Requirements
- Strong leadership and communication skills
- Experience managing staff
- Strong data analysis skills
- Proven sales performance
- Excellent organizational skills
- Comfortable with point-of-sale systems
- Ability to work in fast-paced, guest-facing environments
- Flexible to work nights, weekends, and holidays
- Experience in live entertainment, hospitality, or event operations preferred
- Ability to stand and walk for long periods outdoors in all weather conditions
- Ability to lift 25+ pounds
- Proactive and hands-on leadership approach
- Team-oriented with passion for live events
- Must perform other duties as assigned
Job Qualifications
- Strong leadership and communication skills with experience managing staff
- Strong data analysis skills to identify trends and optimize sales strategies
- Proven ability to drive sales and meet or exceed revenue goals
- Excellent organizational skills and attention to detail
- Comfortable using point-of-sale systems and managing financial reconciliations
- Ability to work in a fast-paced, guest-facing environment
- Flexible schedule including nights, weekends, and holidays
- Experience in live entertainment, hospitality, or event operations preferred
- Proactive, hands-on leader with a focus on results and guest satisfaction
- Skilled multitasker who thrives under pressure
- Strong sense of ownership and accountability
- Team-oriented mindset with a passion for live events
Job Duties
- Lead all ancillary sales programs to maximize per-cap spending and meet revenue goals
- Actively monitor sales performance during events and adjust strategies as needed
- Accurately reconcile sales and inventory following each event and maintain proper documentation
- Oversee setup, operation, and breakdown of all ancillary areas including lawn chair rentals, Fast Lane, signage, and general store
- Manage inventory, ensuring accurate counts, organization, and timely restocking of products
- Recruit, train, schedule, and supervise ancillary crew members
- Provide ongoing coaching to improve sales techniques and guest interaction
- Lead pre-show meetings to review goals, assignments, and best practices
- Maintain a visible presence during events to monitor guest flow and service quality
- Resolve guest issues quickly and professionally
- Ensure all ancillary touchpoints are clean, welcoming, and efficiently operated
- Provide post-event reporting on sales, staffing, and operational highlights
- Track trends and identify opportunities for process improvements or new offerings
- Communicate regularly with regional and corporate teams to align goals and share best practices
- Lead by example maintaining professionalism and always upholding a guest-first mentality
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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