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Ancillary Manager - White River Amphitheatre

Job Overview

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Employment Type

Temporary
Hourly
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Compensation

Hourly
Range $20.82 - $26.00
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
flexible schedule
Professional development opportunities
Employee Discounts
team events

Job Description

Live Nation Entertainment is the world’s leading live entertainment company, encompassing major global market leaders such as Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster stands as the global leader in event ticketing, selling over 620 million tickets annually and serving roughly 10,000 clients worldwide. Live Nation Concerts is the foremost provider of live entertainment, promoting more than 50,000 events each year for nearly 7,000 artists across over 40 countries. Live Nation Media & Sponsorship leverages these business platforms to craft strategic music marketing programs that connect over 1,200 sponsors with approximately 145 million fans attending Live... Show More

Job Requirements

  • Strong leadership and communication skills
  • Experience managing staff
  • Strong data analysis skills
  • Proven sales performance
  • Excellent organizational skills
  • Comfortable with point-of-sale systems
  • Ability to work in fast-paced, guest-facing environments
  • Flexible to work nights, weekends, and holidays
  • Experience in live entertainment, hospitality, or event operations preferred
  • Ability to stand and walk for long periods outdoors in all weather conditions
  • Ability to lift 25+ pounds
  • Proactive and hands-on leadership approach
  • Team-oriented with passion for live events
  • Must perform other duties as assigned

Job Qualifications

  • Strong leadership and communication skills with experience managing staff
  • Strong data analysis skills to identify trends and optimize sales strategies
  • Proven ability to drive sales and meet or exceed revenue goals
  • Excellent organizational skills and attention to detail
  • Comfortable using point-of-sale systems and managing financial reconciliations
  • Ability to work in a fast-paced, guest-facing environment
  • Flexible schedule including nights, weekends, and holidays
  • Experience in live entertainment, hospitality, or event operations preferred
  • Proactive, hands-on leader with a focus on results and guest satisfaction
  • Skilled multitasker who thrives under pressure
  • Strong sense of ownership and accountability
  • Team-oriented mindset with a passion for live events

Job Duties

  • Lead all ancillary sales programs to maximize per-cap spending and meet revenue goals
  • Actively monitor sales performance during events and adjust strategies as needed
  • Accurately reconcile sales and inventory following each event and maintain proper documentation
  • Oversee setup, operation, and breakdown of all ancillary areas including lawn chair rentals, Fast Lane, signage, and general store
  • Manage inventory, ensuring accurate counts, organization, and timely restocking of products
  • Recruit, train, schedule, and supervise ancillary crew members
  • Provide ongoing coaching to improve sales techniques and guest interaction
  • Lead pre-show meetings to review goals, assignments, and best practices
  • Maintain a visible presence during events to monitor guest flow and service quality
  • Resolve guest issues quickly and professionally
  • Ensure all ancillary touchpoints are clean, welcoming, and efficiently operated
  • Provide post-event reporting on sales, staffing, and operational highlights
  • Track trends and identify opportunities for process improvements or new offerings
  • Communicate regularly with regional and corporate teams to align goals and share best practices
  • Lead by example maintaining professionalism and always upholding a guest-first mentality

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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