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Analyst, Communications

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $69,000.00 - $93,000.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401k
sick leave
Vacation Time

Job Description

Chipotle Mexican Grill, Inc. (NYSE: CMG) is a pioneering leader in the fast-casual dining sector, dedicated to cultivating a better world through responsibly sourced and classically cooked real food. With an international presence spanning the United States, Canada, the United Kingdom, France, and Germany, Chipotle remains unique as the only restaurant company of its size to own and operate all its locations across North America and Europe. This distinction underscores the company’s commitment to quality control and authenticity in every aspect of its operations. The company’s ethos centers not only around delivering nutritious meals made from wholesome ingredients without artificial colors, flavors, or preservatives but also around innovations in digital technology, sustainable business practices, and fostering inclusive cultures within its workforce.

As a people-first brand deeply rooted in its core values, Chipotle champions diversity, equity, and inclusion, cultivating an environment where all employees and guests feel valued and respected. The company’s work culture empowers its team members to contribute to meaningful conversations and initiatives that impact the future of food, farming, sustainability, and community engagement. Chipotle invites prospective employees who are passionate about these values and dedicated to making a difference in the foodservice landscape to join their mission to make better food accessible to everyone.

The role of Analyst, Communications, at Chipotle offers a dynamic opportunity to engage both internal and external stakeholders in reinforcing and expanding the brand’s positive reputation. Reporting directly to the Director of External Communications, the successful candidate will play an integral role in supporting initiatives that highlight Chipotle’s purpose-driven mission "Cultivate a Better World." This position is critical for crafting compelling and strategic messages via various channels including athlete, musician, and sports partnerships communications, public relations for new restaurant openings, and creating impactful storytelling that embodies Chipotle’s vibrant culture.

In this hands-on role, the Analyst will produce diverse content ranging from media lists and press pitches to executive biographies and employee feature stories. The role involves active collaboration with internal communication teams, participation in campaign execution, and key support in measuring the success of public relations efforts through social metrics and media coverage analysis. This position is ideal for a detail-oriented and enthusiastic communicator eager to develop expertise in media relations, storytelling, and internal communications within a fast-paced, mission-focused environment.

Chipotle places great emphasis on continuous learning and evolution, providing an environment that supports professional growth and innovation in corporate communications. Employees are encouraged to bring creativity and strategic thinking to their duties and to contribute to establishing best practices in crisis communications and corporate events logistics. With competitive compensation estimated between $69,000 and $93,000 annually, coupled with a comprehensive benefits package including medical, dental, and vision insurance, 401k plans, paid time off, and other perks, this role offers both financial reward and career fulfillment.

Join Chipotle and become part of a forward-thinking, innovative team dedicated to shaping the future of food and hospitality while upholding the highest standards of integrity, inclusivity, and quality.

Job Requirements

  • High school diploma or general education degree (GED) required
  • bachelor's degree (BA/BS) from 4-year college or university in communications, PR, journalism, marketing, or other related field required
  • 1-3 years of experience in PR, corporate communications, marketing, or another related field required
  • experience in multi-unit or retail/consumer/restaurant brands desired
  • 1-3 years of experience with media relations and supporting press interactions
  • strong writer/editor (AP Style) with strong attention to detail and the ability to craft compelling press releases, statements, articles, and other internal/external content
  • social/digital fluency to include LinkedIn publishing, basic social analytics, and familiarity with newsroom/intranet platforms
  • strong collaborator with the ability to effectively work with cross-functional teams
  • highly organized with the ability to manage multiple projects effectively and efficiently
  • self-starter with a passion for culture and a desire for continuous learning
  • proficient with MS Office - Excel, Word, PowerPoint, and Outlook

Job Qualifications

  • High school diploma or general education degree (GED) required
  • bachelor's degree (BA/BS) from 4-year college or university in communications, PR, journalism, marketing, or other related field required
  • 1-3 years of experience in PR, corporate communications, marketing, or another related field required
  • experience in multi-unit or retail/consumer/restaurant brands desired
  • 1-3 years of experience with media relations and supporting press interactions
  • strong writer/editor (AP Style) with strong attention to detail and the ability to craft compelling press releases, statements, articles, and other internal/external content
  • social/digital fluency to include LinkedIn publishing, basic social analytics, and familiarity with newsroom/intranet platforms
  • strong collaborator with the ability to effectively work with cross-functional teams
  • highly organized with the ability to manage multiple projects effectively and efficiently
  • self-starter with a passion for culture and a desire for continuous learning
  • proficient with MS Office - Excel, Word, PowerPoint, and Outlook

Job Duties

  • Develop materials for athlete/musician, sports partnerships including bios, talking points, fact sheets, and Q&A
  • draft employee storytelling for internal channels, executive LinkedIn, and People of Chipotle Instagram page, sourcing stories, securing approvals, and publishing
  • support new restaurant openings (NROs) PR through building and maintaining regional media lists, drafting media alerts/pitches, coordinating outreach, and tracking coverage
  • research and write executive backgrounders/briefing documents, compiling reporter dossiers and prep materials for interviews
  • produce Chipotle's internal intranet (Chiplinks) posts and short video scripts, partnering with internal communications leadership on edits, approvals, and publishing
  • track social and PR campaign metrics and build concise readouts
  • support the creation and organization of content for Team Huddles, capturing and resolving actions, managing guest speakers and their content ensuring deadlines and logistics are met
  • provide additional internal communications support including Restaurant Weekly articles and bot messages, maintaining brand voice standards
  • maintain organized assets, calendars, and distribution lists, assist with media relations triage and Daily Bites editing/content
  • manage internal digital signage for our Restaurant Support Center (RSC), ensuring accurate and relevant messaging
  • provide support to Employee Resource Groups (ERGs), helping to craft communications that align with key initiatives and organizational goals
  • provide support to the Senior Manager, Corporate Events by ensuring logistics contribute to seamless execution
  • uphold process excellence including version control, fact-checking, legal/brand reviews, and on-time delivery
  • assist in monitoring and managing crisis communications on a rotational basis, ensuring timely and effective responses in coordination with leadership

Job Criteria

Experience

Entry Level (1-2 years)


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