Amusement Manager

Dave & Buster's Inc. and Main Event Entertainment are dynamic leaders in the restaurant and entertainment industry, renowned for combining delicious food with exciting games and engaging social experiences. These brands offer a unique, high-energy environment where guests of all ages can enjoy arcade games, virtual reality experiences, and exceptional dining. With locations across the country, they provide a fun, fast-paced atmosphere where innovation meets entertainment. Committed to delivering memorable experiences, they are a well-established company that values creativity, guest satisfaction, and employee development.

The role of Amusement Manager at Dave & Buster's and Main Event Entertainment is an exciting opportunity for a technically skilled leader passionate about entertainment technology and guest service. This position is responsible for ensuring all arcade and virtual reality games are maintained in ideal playing conditions, creating a safe, secure, and sanitary environment that enhances the overall guest experience. The Amusement Manager will lead a team of Game Technicians, providing coaching, training, and support to ensure high game playability and effective maintenance. This role requires someone who thrives in a bustling, fast-paced environment, enjoys working under pressure, and is committed to inspiring fun among guests and team members alike.

In this role, you will be the technical expert and head coach, influencing not only the functionality of the games but the culture of your team. Your leadership style should be friendly and engaging, fostering a positive workplace where motivation and guest satisfaction are top priorities. You will be expected to manage challenging days involving heavy physical activity, including walking several miles per shift and working approximately 50 hours a week. Your communication skills will be crucial in engaging with staff and guests, and your strong business acumen will support operational success.

The Amusement Manager holds the key to ensuring that each guest's experience is elevated by seamless game operations and a vibrant, welcoming atmosphere. You will oversee preventive maintenance programs, troubleshoot repair issues promptly, and maintain compliance with safety standards. Additionally, you will be responsible for hiring and retaining talented technicians, helping them develop professionally while ensuring the arcade's smooth daily operation. This management position offers competitive salary terms including a quarterly bonus program and benefits such as health, dental, and vision insurance along with other valuable perks, making it an attractive career choice for an experienced professional in a technical and entertainment leadership role.