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American Girl Restaurant Host (Part-Time)

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Range $18.00 - $20.00
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Work Schedule

Flexible
Weekend Shifts
Night Shifts

Job Description

Mattel, Inc. is a leading global toy and family entertainment company, renowned for creating innovative products and experiences that inspire fans and foster childhood development through play. Established in 1945, Mattel owns some of the most iconic global brands, including Barbie, Hot Wheels, Fisher-Price, and American Girl, among others. As a purpose-driven company, Mattel is dedicated to empowering generations to explore the wonder of childhood and reach their full potential. Their workplace culture has been recognized by Forbes, Fast Company, Newsweek, Great Place to Work, and TIME, demonstrating their commitment to creating an inclusive and supportive environment where all employees... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in a host or customer service role, preferred
  • Proficiency with restaurant reservation and POS systems
  • Strong interpersonal and communication skills
  • Ability to manage large crowds and resolve conflicts diplomatically
  • Must be able to work flexible hours including nights, weekends, and holidays
  • Positive and professional demeanor
  • Capability to work collaboratively in a fast-paced environment

Job Qualifications

  • Experience as a restaurant host, hotel concierge, or related customer service position, preferred
  • Computer skills including restaurant reservation and POS systems, Microsoft Word, Excel and Outlook, and use of basic office equipment (copiers/fax), preferred
  • Experience working with children, preferred
  • Ability to work a flexible schedule including nights, weekends, and holidays

Job Duties

  • Greets guests promptly and provides timely seating of guests by maintaining accurate waitlists while maximizing seating capacity
  • Manages large crowds in a professional manner and resolves challenging service situations diplomatically
  • Creates and maintains a pleasant ambiance in the dining room and party rooms through lighting, music, and table placement
  • Communicates accurate dining room and party room setup along with special requests and birthday information to the restaurant team
  • Shares information on the store and restaurant events with guests
  • Utilizes Zomato reservation and InfoGenesis register systems along with Microsoft Office to perform job functions
  • Initiates training opportunities with restaurant staff
  • Assists restaurant staff as needed in providing an outstanding dining experience

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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