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American Girl NY - Restaurant Supervisor (Cafe Lead) FT/Benefitted
Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $21.00 - $23.00
Work Schedule
Day Shifts
Benefits
401(k)
Dental Insurance
employee discount
Health Insurance
Paid Time Off
Paid training
Vision Insurance
Job Description
Mattel is a globally recognized leader in the toy industry, known not only for creating beloved toys but also for pioneering innovative products and immersive experiences that captivate and inspire children worldwide. With a rich heritage grounded in creativity, Mattel is committed to fostering an inclusive work environment where every team member feels valued, respected, and empowered to bring their authentic selves to work. This ethos of inclusivity and collaboration enables the company to harness a diverse range of perspectives, ultimately enhancing its product offerings and strengthening its relationships with partners and suppliers across the globe.
Mattel is curren... Show More
Mattel is curren... Show More
Job Requirements
- High school diploma or equivalent
- Previous restaurant supervisory or leadership experience preferred
- Basic computer proficiency
- Excellent communication and interpersonal skills
- Ability to manage and resolve conflicts diplomatically
- Physical ability to walk, stand, and lift up to 50 lbs
- Flexible availability including nights, weekends, and holidays
- Commitment to upholding food safety and sanitation standards
Job Qualifications
- Restaurant experience in a high-volume, fast-paced environment, with both front and back of house operations exposure, preferred
- Experience working with children, preferred
- Current State Sanitation Certification, ServSafe, and Safe Alcohol Consumption Certification, preferred
- Strong working knowledge of Eatec system, Microsoft Office (Word, Excel, and Outlook), InfoGenesis/Universal Desktop, Guestbridge reservation systems, JTech paging system, POS systems, inventory systems, and basic office equipment (copiers and fax), preferred
- Ability to perform diverse physical tasks including constant walking and standing, and some heavy lifting (up to 50 lbs.)
- Ability to work a flexible schedule including nights, weekends and holidays
Job Duties
- Support the restaurant leadership team in overseeing staffing, hiring, coaching/training, purchasing/vendor relations, inventories, maintaining food/beverage service standards, and ensuring safety and sanitation standards
- Assist the team in achieving department revenue and expense goals
- Ensure customer satisfaction with their dining experience and oversee resolution of any customer service issues
- Ensure food quality and consistency, special requests and special dietary needs and perform tasks in absence of the restaurant leadership team
- Work with restaurant and store management teams to deliver exceptional events and programs
- Maintain ongoing communications with both staff and management
- Maintain and troubleshoot operational issues including restaurant/kitchen equipment, Guestbridge reservation, POS, and InfoGenesis software systems
- Lead by example in all areas of the business
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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