Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $14.00 - $19.75
Benefits
Health Insurance
Paid Time Off
Professional development opportunities
Employee assistance program
Retirement Plan
Job Description
Carriage Services is a prominent company in the Funeral and Cemetery profession, dedicated to delivering premier experiences through innovation, empowered partnership, and elevated service. With a strong commitment to setting new standards in their industry, Carriage Services continually fosters a supportive and respectful work environment where employees contribute to a meaningful and compassionate mission. The company is an equal opportunity employer, welcoming talented individuals who want to make a difference in their communities and the lives of client families during deeply emotional times.
Joining Carriage Services as an Ambassador offers an opportunity to be a vital part of a dynamic team that upholds the highest standards of service and care. This part-time position, based at the Hillier Funeral Home, focuses on assisting Funeral Directors and other staff members during the funeral and memorialization process. Ambassadors play a crucial role in ensuring that services run smoothly while exceeding the expectations of client families and their guests. The role demands a high level of empathy, professionalism, and the ability to communicate effectively with those who are grieving. Additionally, Ambassadors act as community representatives, promoting trust and loyalty through their engagement and involvement.
The Ambassador’s responsibilities encompass a variety of tasks that blend hospitality, organization, and emotional support. Key duties include greeting and directing families and their guests, escorting them to chapels or parlors, providing memorial materials, and answering questions sensitively and thoughtfully. Ambassadors are also responsible for maintaining the appearance and readiness of public spaces and ensuring that refreshments are available during memorial events. Physical demands are significant, as the role requires bending, lifting, and moving throughout service locations, sometimes in challenging outdoor conditions. Safety protocols and the ability to operate company vehicles safely are also essential aspects of this position.
This role is ideal for individuals who possess a genuine desire to help others during challenging times and who are willing to contribute actively to growing the company’s presence in the community. By working as an Ambassador at Carriage Services, employees become part of a supportive team committed to making every family’s experience as smooth and comforting as possible. The work environment is both indoor and outdoor, with exposure to various physical demands, underlining the importance of resilience and dedication. If you have a compassionate heart, a professional demeanor, and a willingness to serve, this position offers a fulfilling and impactful career path in the funeral service industry.
Joining Carriage Services as an Ambassador offers an opportunity to be a vital part of a dynamic team that upholds the highest standards of service and care. This part-time position, based at the Hillier Funeral Home, focuses on assisting Funeral Directors and other staff members during the funeral and memorialization process. Ambassadors play a crucial role in ensuring that services run smoothly while exceeding the expectations of client families and their guests. The role demands a high level of empathy, professionalism, and the ability to communicate effectively with those who are grieving. Additionally, Ambassadors act as community representatives, promoting trust and loyalty through their engagement and involvement.
The Ambassador’s responsibilities encompass a variety of tasks that blend hospitality, organization, and emotional support. Key duties include greeting and directing families and their guests, escorting them to chapels or parlors, providing memorial materials, and answering questions sensitively and thoughtfully. Ambassadors are also responsible for maintaining the appearance and readiness of public spaces and ensuring that refreshments are available during memorial events. Physical demands are significant, as the role requires bending, lifting, and moving throughout service locations, sometimes in challenging outdoor conditions. Safety protocols and the ability to operate company vehicles safely are also essential aspects of this position.
This role is ideal for individuals who possess a genuine desire to help others during challenging times and who are willing to contribute actively to growing the company’s presence in the community. By working as an Ambassador at Carriage Services, employees become part of a supportive team committed to making every family’s experience as smooth and comforting as possible. The work environment is both indoor and outdoor, with exposure to various physical demands, underlining the importance of resilience and dedication. If you have a compassionate heart, a professional demeanor, and a willingness to serve, this position offers a fulfilling and impactful career path in the funeral service industry.
Job Requirements
- High school diploma or equivalent
- demonstrated willingness to participate in growing market share through personal community involvement
- ability to communicate effectively with internal and external customers
- ability to empathize with client families and their guests and demonstrate tact and patience in emotionally charged situations
- ability to actively respond to the requests of the client families and their guests
- must have sufficient strength and manual dexterity and be willing to work safely and comply with the company’s safety procedures
- employees in this role are regularly required to climb, sit, stand, bend, kneel, and frequently lift up to 75 pounds, and may be required to lift up to 100 pounds
- performance of this position’s duties may also require power reaching, pushing, and pulling
- this position’s duties require routine exposure to chemicals and/or blood borne pathogens
- must be able to drive a company vehicle and maintain a good driving record and must be insurable under company vehicle insurance
Job Qualifications
- High school diploma or equivalent
- demonstrated willingness to participate in growing market share through personal community involvement
- ability to communicate effectively with internal and external customers
- ability to empathize with client families and their guests and demonstrate tact and patience in emotionally charged situations
- ability to actively respond to the requests of the client families and their guests
Job Duties
- Actively serves as an ambassador of the business in the community to build trust and loyalty
- greets and directs client families and their guests at the funeral home
- escorts client families and their guests to the correct chapel or parlor in which services are being held
- directs visitors to guest book and distributes memorialization materials as needed
- answers questions and assists with serving the needs of the client families, their guests, and other visitors during the visitation and memorialization event
- represents the business in a professional and caring manner, maintaining a professional personal appearance and employing honesty, integrity, and ethical methods of performing duties
- receives and places flowers in chapels or parlors
- ensures refreshments are available to client families and their guests
- ensures that public spaces such as parlors, chapels, and reception/rest areas are prepared prior to scheduled services
- performs other duties, as assigned
Job Criteria
Experience
No experience required
Job Location
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