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Ama de Casa/Housekeeper/Room Care

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

competitive pay
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
supportive work culture

Job Description

Common Oaks is a well-established hospitality company dedicated to providing outstanding guest experiences through exceptional service and attention to detail. As a reputable hotel chain, Common Oaks prides itself on its commitment to creating a positive work environment where employees are valued and supported in their career growth. The company emphasizes the importance of team members who are passionate about hospitality and dedicated to maintaining high standards of cleanliness and guest satisfaction. At Common Oaks, associates have access to career advancement opportunities and receive comprehensive training to help them succeed in their roles.

The company is currently seeking diligent and motivated Housekeepers to join their team. The Housekeeper role is pivotal in maintaining the cleanliness and comfort of guest rooms, which directly influences the overall guest experience. Employees in this position are responsible for cleaning and servicing assigned rooms efficiently while adhering to hotel protocols and quality standards. The position is full-time, offering a competitive salary alongside an attractive benefits package. Housekeepers will be working closely with other hotel staff to ensure that every guest room meets Common Oaks’ high standards for hygiene, presentation, and functionality.

The responsibilities of the Housekeeper include managing cleaning times, which are tracked at 30 minutes per room, to maintain efficiency and productivity. The role requires maintaining an organized and well-stocked linen cart, reporting any maintenance or security issues found in guest rooms, and responding promptly to guest requests with friendliness and professionalism. Additionally, safeguards must be taken to protect all equipment, keys, and supplies assigned to the housekeeper. The company values the efforts of housekeepers in creating an environment where guests feel welcomed and cared for, ultimately encouraging repeat visits.

This position requires a strong work ethic, attention to detail, and the ability to work independently and collaboratively within a team. Common Oaks fosters a supportive culture where associates can grow their skills and advance within the organization. The company rewards dedication and excellence with competitive pay and a robust benefits program. For those seeking a role where their contributions directly impact the guest experience and where their efforts are recognized, Common Oaks offers an ideal work environment that respects and values its employees.

Job Requirements

  • High school diploma or equivalent
  • Prior experience in housekeeping or related field preferred
  • Ability to follow instructions and hotel procedures
  • Physical ability to perform cleaning tasks
  • Good interpersonal skills
  • Reliability and punctuality
  • Willingness to work flexible hours including weekends and holidays

Job Qualifications

  • High school diploma or equivalent
  • Previous housekeeping experience preferred
  • Ability to work independently and as part of a team
  • Strong attention to detail
  • Good communication skills
  • Basic understanding of cleaning materials and safety procedures
  • Ability to handle physical demands of the job

Job Duties

  • Clean guest rooms within allocated time of 30 minutes per room
  • Clean and service assigned rooms following hotel procedures and standards
  • Maintain an organized, neat, and well-stocked linen cart
  • Report maintenance issues such as fixtures, door locks, televisions, or HVAC to supervisors
  • Safeguard assigned equipment, keys, and supplies
  • Report lost and found items to supervisor
  • Respond promptly and courteously to guest requests

Job Criteria

Experience

Entry Level (1-2 years)


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