Ascent Hospitality logo

AM Server at Harvest Moon

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $10.50 - $17.75
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Benefits

competitive salary
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
401k with employer match
Paid PTO
Uniforms Provided
team member hotel discount program

Job Description

Ascent Hospitality is a prominent hospitality company with an extensive portfolio of hotels and a strong pipeline of new properties and acquisitions. The company places a high value on its people, emphasizing a culture that focuses on creating memorable experiences not only for its guests but also for all its Team Members. Ascent Hospitality’s foundation is built on unity and collaboration, and it continually seeks individuals who work seamlessly together with a unified purpose. The company is recognized for fostering an environment where its leadership demonstrates a genuine passion to serve others, communicates effectively, and embraces challenges and change as opportunities to excel. Known for trendsetting in the hospitality industry, Ascent Hospitality provides a work atmosphere where dedication to guest service and professional growth is highly encouraged. As a member of the Ascent Hospitality team, individuals become part of a company that respects diversity, inclusion, and excellence in service.

Ascent Hospitality is currently looking for a uniquely qualified Server to join their hospitality team. This role is pivotal in ensuring guests receive exceptional dining experiences through excellent food and beverage service. The Server is responsible for warmly welcoming and seating guests, maintaining proactive guest service throughout dining periods, and ensuring the restaurant environment is clean and welcoming. This position requires attention to detail in following set-up, maintenance, and break-down procedures within the dining area. Servers provide professional, courteous, and responsive service by adhering to brand standards related to food, beverage, and general service. Candidates for this role must be able to communicate effectively in English, maintain a professional appearance, and engage guests attentively and respectfully during their entire dining experience. The ability to work flexible shifts, including holidays, and to operate both independently and as part of a team is essential. The role also involves utilizing point of sale (POS) systems and assisting with other related duties as assigned by supervisors or management.

This position offers a competitive salary along with benefits such as health, dental, vision, and life insurance, supplemented by other options. Employees can take advantage of a 401k plan with employer matching, paid time off, uniforms provided for most positions, and exclusive team member discounts for hotels. The company emphasizes a safe and inclusive workplace with clear physical expectations such as standing for extended periods, handling moderate physical activity, and working with various food products and cleaning materials. The Server role at Ascent Hospitality is ideal for individuals enthusiastic about hospitality, customer service excellence, and a collaborative work environment that offers growth opportunities within a respected and dynamic company.

Job Requirements

  • High school diploma or equivalent
  • Six months customer service experience preferred
  • Ability to communicate effectively in English
  • Must maintain neat and professional appearance
  • Ability to follow instructions and comply with standardized procedures
  • Availability to work flexible shifts including holidays
  • Ability to work without constant supervision
  • Ability to work well as part of a team
  • Must engage with all guests throughout meal periods

Job Qualifications

  • High school diploma or equivalent is required
  • Six months customer service, hotel or restaurant experience preferred, but not required
  • Must have excellent customer service skills
  • Must obtain TIPS certification within 30 days (if not certified)
  • Must have excellent interpersonal and communication skills with a strong customer/client focus

Job Duties

  • Greet all guest with eye contact and a warm welcome as they enter the dining area
  • Maintain a proactive guest service approach at all times
  • Assist with seating guests as needed (in the absence of the hostess)
  • Provide fast, friendly professional and responsive customer service to hotel and restaurant guest and staff
  • Serve food and beverage in accordance with standards and in a professional courteous manner
  • Maintain knowledge of all menu items and composition
  • Adhere to all Brand Standards regarding Food and Beverage and Service
  • Assist with the set up and cleanliness of the Restaurant
  • Assist with clearing and set-up of tables
  • Assist with restocking of supplies as needed
  • Communicate effectively with Management and other Team Members
  • Use Point of Sale (POS) system as required
  • Perform other duties assigned by supervisor/ manager
  • Perform special daily projects assigned by supervisor/ manager

Job Criteria

Experience

No experience required


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