AM Server

Marriott International is a globally recognized leader in the hospitality industry, renowned for its commitment to excellence and outstanding guest experiences. Among its many brands, JW Marriott represents the luxury segment, boasting over 100 distinguished properties located in gateway cities and unique resort destinations worldwide. Marriott International prides itself on fostering an inclusive environment where diversity is celebrated, and associates from various backgrounds contribute to a dynamic and welcoming workplace culture. The company's dedication to equal opportunity employment ensures that every team member is valued and supported to reach their full potential. At JW Marriott, associates are encouraged to be confident, innovative, and genuine, carrying forward the legacy of the brand's founder, J. Willard Marriott. The company emphasizes not only guest satisfaction but also the well-being and development of its associates through comprehensive training, career growth opportunities, and a focus on holistic wellness.

This position is for a Guest Service Expert at the JW Marriott located at 35 14th St NE, Atlanta, Georgia. The role is a full-time, non-management position within the Food and Beverage & Culinary category. The Guest Service Expert plays a crucial role in creating memorable experiences for guests by delivering exceptional service that goes beyond simply serving food and drinks. This role involves setting tables, facilitating communication between guests and the kitchen, serving guests, and maintaining the cleanliness and organization of the work areas. The Guest Service Expert ensures that every interaction contributes to a smooth and enjoyable dining experience, making customers feel valued and attended to at all times. Key attributes for success in this role include adhering to safety protocols, following company policies, maintaining high-quality standards, and presenting a professional appearance. The role requires physical stamina as it involves standing, sitting, or walking for extended periods and managing various physical tasks such as lifting, carrying, and positioning objects weighing up to 25 pounds independently, and up to 50 pounds with assistance. The position demands flexibility, attention to detail, and a proactive approach to work tasks to exceed guest expectations consistently. This is an excellent opportunity for individuals seeking to build a career in hospitality within a prestigious luxury hotel environment renowned for its exceptional service standards and supportive workplace culture where associates are empowered to do their best work, begin their purpose, belong to a global team, and become the best version of themselves.