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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
401(k) Plan
Meal allowance
Career development opportunities
Job Description
Urban Farmer Philadelphia is a vibrant modern steakhouse located in the heart of Philadelphia, dedicated to celebrating the dynamic spirit of the city. The restaurant’s warm, modern-rustic design and commitment to locally sourced ingredients offer guests a unique dining experience that reflects the energy and flavors of Philadelphia. As a leader in Philadelphia’s culinary landscape, Urban Farmer Philadelphia proudly partners with local farms, ranches, and fisheries to highlight sustainable ingredients and simple, yet expertly prepared dishes. Beyond the exceptional food, the restaurant features Pennsylvania craft beers, cocktails crafted from local spirits, and a robust wine program showcasing regional vineyards. One... Show More
Job Requirements
- High school education or equivalent
- Previous experience in similar position of 3 months or longer
- Basic knowledge of customer service principles
- Knowledge of standard cash-handling procedures
- Fluency in oral and written English
- Ability to clearly see detailed guest checks, computer print outs, and written instructions
- Good manual coordination to punch buttons, grasp items, and carry trays
- Ability to lift, push, pull and carry up to 50 lbs
- Full range of mobility to travel up to 300 feet regularly
- Ability to stand continuously during preparation and service hours
- Moderate hearing and excellent vision to observe product and customer needs
- Ability to follow verbal and written instructions
- Ability to multitask and communicate effectively
- Strong organizational skills and attention to detail
- Capacity to handle stressful and emotional situations tactfully
Job Qualifications
- High school education or equivalent
- Previous experience in similar position of 3 months or longer
- Basic knowledge of customer service principles
- Understanding of food server function and restaurant and kitchen operations
- Ability to memorize menu items and daily specials
- Strong verbal and written communication skills
- Ability to maintain a professional and friendly attitude in a fast-paced environment
Job Duties
- Greet and take food and drink orders from restaurant customers
- Serve orders and accommodate special needs or requests
- Remain attentive to customers throughout dining experience adhering to service standards
- Complete all restocking and cleaning duties performing opening and closing sidework
- Memorize menu items, recipes and daily specials to answer questions and make recommendations
- Maintain cleanliness standards in restaurant, waitstation and kitchen service area
- Control guest checks following check-use procedures and document all required information
- Receive proper payment from guests ensuring accuracy of guest check and payment method
- Attend pre-meal and departmental meetings to enhance communication and product knowledge
- Respond to customer inquiries and comments providing timely and knowledgeable information
- Present a clean and professional appearance at all times
- Maintain a friendly, cheerful and courteous demeanor
- Perform other duties as assigned by management
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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