Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $10.00 - $16.75
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Multiple Tiers of Medical Coverage
Dental Insurance
vision coverage
24/7 Teledoc service
free maintenance medications
Pet insurance
hotel discounts
Tuition Reimbursement
Paid Time Off
401k Match

Job Description

The Mills House is a historic and prestigious hotel located in the heart of Charleston, South Carolina. With a rich heritage and timeless elegance, this establishment offers an upscale hospitality experience distinguished by Southern charm and impeccable service. The hotel is renowned for providing guests with a unique blend of classic architecture and modern amenities, making it a sought-after destination for travelers looking to immerse themselves in the cultural and historical essence of Charleston. The Mills House operates within Davidson Hospitality Group’s extensive network of hotels and dining venues, benefiting from the extensive management expertise and commitment to excellence that the parent company provides. Davidson Hospitality Group is an award-winning, full-service management company that oversees numerous properties across the United States, partnering with well-known brands such as Hilton, Hyatt, Kimpton, Marriott, and Margaritaville. Their management style combines entrepreneurial spirit and a personal service approach, fostering both guest satisfaction and career growth for employees.

The hospitality team at The Mills House prides itself on delivering exceptional service designed to enhance every guest's stay with memorable and personalized interactions. The role of Server at The Mills House is crucial in creating an outstanding dining experience for guests in a dynamic and vibrant environment. As a Server, you will greet guests warmly and serve as their guide through the menu, recommending delectable dishes and beverages while ensuring an efficient and professional service flow. This position demands high energy, enthusiasm, and a strong customer-focus, all while demonstrating impeccable attention to detail and the ability to multitask effectively in a fast-paced setting. Working at The Mills House means joining a team where collaboration with kitchen and bar staff is key to smooth service coordination, and where each interaction contributes to the overall satisfaction and enjoyment of the guests.

This role is suitable for individuals passionate about hospitality and keen to elevate their career in a supportive and growth-oriented atmosphere. With opportunities for ongoing training, career advancement, and a positive work culture, serving at The Mills House offers more than just a job—it provides a pathway for professional development within one of Charleston's premier hotels. Additionally, this position requires availability for flexible hours, including weekends and holidays, reflecting the hospitality industry’s dynamic nature. Employment with The Mills House includes a competitive wage aligned with industry standards and access to Davidson Hospitality Group’s rich benefits program designed to promote the well-being and success of all team members. If you possess excellent communication skills, initiative, and a love for delivering hospitality excellence, The Mills House invites you to apply and become a part of their celebrated hospitality legacy in Charleston.

Job Requirements

  • Meet minimum age requirement of jurisdiction
  • Ability to work flexible hours including weekends and holidays
  • Ability to stand for long periods of time
  • Excellent communication skills
  • High school diploma or equivalent
  • Food and beverage service worker permit where applicable
  • Six months to one year serving experience preferred
  • Read write and speak English fluently
  • Strong attention to detail and ability to multitask

Job Qualifications

  • High school diploma or equivalent
  • Food and beverage service worker permit where applicable
  • Six months to one year serving experience preferred
  • Excellent communication skills
  • Ability to work in a team environment
  • Read write and speak English fluently
  • Knowledge of food and beverage service standards
  • Strong attention to detail and ability to multitask

Job Duties

  • Greet guests with a warm and friendly demeanor ensuring a positive first impression
  • Guide guests through the menu providing recommendations and answering any questions
  • Take accurate food and beverage orders and relay them to the kitchen and bar
  • Serve food and beverages in a timely and professional manner ensuring presentation and quality meet high standards
  • Anticipate guest needs and provide personalized service to enhance their dining experience
  • Clear tables and maintain a clean and organized dining area
  • Process guest payments and handle cash transactions accurately
  • Collaborate with the kitchen and bar staff to ensure smooth coordination and exceptional service delivery

Job Criteria

Experience

Mid Level (3-7 years)


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