AM Server

Sonesta International Hotels is a prominent player in the hospitality industry, ranking as the 8th largest hotel company in the United States and continuing to expand its footprint rapidly. With a diverse portfolio that includes full-service and focused hotels located in major cities, Sonesta offers an extensive network of owned, managed, and franchised properties. This diverse presence allows the company to be where guests want to be, providing consistent, high-quality experiences across more than 1000 properties in eight countries. The organization is deeply committed to hospitality that focuses on the human element, delivering service driven by passion and loyalty, and creating guest experiences that forge genuine connections. Sonesta's corporate culture is summed up in their philosophy of "Together We Thrive," emphasizing quality, value, and exceptional hospitality for every guest and every stay.

The role of Restaurant Server at Sonesta is a vital part of this hospitality commitment. As a Restaurant Server, you will be the frontline ambassador of the hotel's food and beverage service, responsible for creating an inviting and memorable dining experience. Your primary mission is to consistently deliver service with a high level of quality, efficiency, and professionalism that aligns with the hotel's overall performance objectives. This position involves setting up, servicing, and breaking down food and beverage areas with great attention to detail and customer care. The Restaurant Server's duties include greeting and seating guests warmly, presenting menus clearly, taking and inputting accurate orders into the point-of-sale system, and ensuring timely and courteous food and beverage delivery. The Server plays an integral role in upselling specials and additional items, expertly answering guests' questions about menu items, ingredients, and allergens to guide their dining choices. Maintaining clean and organized tables, handling guest payments accurately, and collaborating seamlessly with kitchen and bar staff to maintain workflow fluidity are key elements of this role.

Safety and sanitation standards must be adhered to rigorously, ensuring a clean and safe dining environment. Additionally, the Server will assist with opening and closing duties such as setup and cleanup, attend training and staff meetings, and uphold a positive, team-oriented attitude at all times. Handling guest inquiries and complaints in a professional manner is essential to maintaining the hotel's reputation for high-quality service. Being part of Sonesta means joining an evolving company that values diversity, equity, and inclusion while offering competitive pay and comprehensive benefits. This role is ideal for individuals who thrive in fast-paced environments and are passionate about creating outstanding guest experiences through attentive and personalized service.