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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $10.25 - $17.25
Work Schedule
Fixed Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Uniform allowance
Job Description
Our client is a prestigious hotel with a fully equipped food and beverage department committed to delivering unparalleled guest service and world-class dining experiences. This establishment prides itself on maintaining the highest standards of hygiene, guest satisfaction, and operational excellence. As part of the hospitality industry, this hotel offers a range of dining options, including a lounge where guests can relax and enjoy premium service.
The available position is that of a Restaurant Server, responsible for providing exceptional guest service to lounge patrons during designated shifts. The role requires setting assigned stations meticulously according to the hotel's standards, ensurin... Show More
The available position is that of a Restaurant Server, responsible for providing exceptional guest service to lounge patrons during designated shifts. The role requires setting assigned stations meticulously according to the hotel's standards, ensurin... Show More
Job Requirements
- Minimal physical requirements
- regularly standing
- lifting up to 45 lbs
- ability to speak, read, and write English
- math skills for cash handling
- visual ability to perform job functions
Job Qualifications
- Previous food and beverage serving experience in full service restaurant or lounge
- experience with computerized point of sale systems
- cash handling experience
- ability to follow hotel food and beverage policies regarding sanitation, portion control, serving, storing, food handling and side work
- willingness to interact with guests in a friendly and welcoming manner
- willingness to assist in all areas of the food and beverage department
- physical ability to perform position functions
Job Duties
- Provide guest service to lounge guests during assigned shift
- set assigned stations according to the set design prior to service period
- keep serving stations stocked and clean including china, glass, silver, food, and beverage
- greet arriving guests within designated time frame
- bus tables, clear, clean and reset for next guests
- practice suggestive selling for all food and beverage orders
- utilize correct timing for placing food orders and delivering condiments
- take care of special guest requests
- correctly enter orders in point of sale system including accurate billing
- verify guest legal drinking age before serving alcoholic beverages
- practice TIPS procedures relating to guest alcohol consumption
- keep menus clean and organized for service periods
- complete opening and closing side duties
- maintain cleanliness of restaurant seating and serving areas
- adhere to hotel food sanitation policies
- practice proper service recovery techniques and resolve guest issues
- report any food or beverage product problems to management
- adhere to food and beverage safety standards especially in kitchen areas
- properly handle chemicals and cleaning agents
- report any injury to supervisor or manager
- perform other assigned duties in food & beverage or other hotel departments
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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