AM Room Attendant

The Ritz-Carlton, located at 1 Ritz Carlton Dr, Dana Point, California, is a prestigious luxury hotel that is part of Marriott International's renowned portfolio of hospitality brands. Recognized worldwide for its exceptional standards and commitment to delivering an unparalleled guest experience, The Ritz-Carlton prides itself on creating memorable moments that last long after guests leave the property. With more than 100 award-winning hotels across the globe, the company has built a reputation for excellence in service, luxury accommodations, and guest satisfaction. As a non-management, full-time position based at the hotel, this role offers a competitive hourly wage of $28.40, reflecting the company’s dedication to hiring skilled professionals who can uphold its high standards.

In this role, you will be joining The Ritz-Carlton as an Expert in the Guest Environment, a crucial position responsible for maintaining the cleanliness, appearance, and overall ambiance of the hotel to ensure guests enjoy a unique and memorable stay. This position is far more than housekeeping; it encompasses a broad range of cleaning and maintenance duties designed to create a flawless environment. Responsibilities include fulfilling guest requests promptly, restocking cleaning carts, maintaining cleanliness in guest rooms and common areas, and managing other operational tasks as assigned. The role demands physical stamina as it involves standing, walking for long periods, and moving items weighing less than 50 pounds without assistance. Meticulous attention to detail and the ability to consistently perform high-quality work are essential.

Moreover, as an integral part of the hotel team, you will embody the company’s core values, including professionalism in appearance, communication, and confidentiality. You will adhere strictly to company guidelines and safety protocols, helping to maintain a secure and productive work environment. The role also involves embodying The Ritz-Carlton’s 'Gold Standards,' which serve as the foundation for all interactions and duties. These standards shape the service culture, demanding kindness, attentiveness, and excellence every day. In return, the company provides a supportive environment where associates feel empowered to be creative, compassionate, and take pride in their work.

By joining The Ritz-Carlton, you not only become part of a prestigious brand but also gain access to a network of hospitality professionals globally, alongside opportunities for personal and professional growth. This is a chance to contribute your talents to a luxury hotel recognized for redefining guest service excellence while advancing your career in a supportive, culturally inclusive atmosphere that values diversity and equal opportunity.