AM IRD Server - King Tide

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Exact $16.30
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

competitive pay
flexible schedule
Employee Discounts
Training and development opportunities
inclusive workplace culture
dynamic work environment
Career growth potential

Job Description

Kimpton Hotels & Restaurants is a renowned boutique hospitality company that prides itself on creating heartfelt, human connections that enhance the lives of both guests and employees. Founded in 1981 in San Francisco by Bill Kimpton, the company revolutionized the hospitality industry by challenging impersonal and generic service standards. Instead, Kimpton fosters a unique boutique hotel experience that emphasizes genuine interactions and personalized service. The culture within Kimpton is built on entrepreneurial spirit, creativity, and self-leadership, welcoming diverse backgrounds, talents, and personalities to ensure employees can truly be themselves. This distinct approach creates a lively, empowering, and exciting workplace where both team members and guests feel valued and connected. Kimpton’s commitment to inclusivity means that people of all races, ethnicities, ages, religions, physical abilities, sexual orientations, gender identities, and genders are welcomed and celebrated in their workforce. The company offers a competitive pay scale starting at $16.30 per hour, with compensation influenced by factors including education, experience, performance, and more. Kimpton also maintains a flexible approach towards role assignments, expecting employees to wear multiple hats and support various responsibilities as needed, cultivating a versatile and dynamic work environment.

The Food and Beverage Server role at Kimpton offers a rewarding opportunity to contribute directly to guest satisfaction by delivering exceptional in-room dining experiences. This position requires employees to leverage their in-depth knowledge of menu items, wines, and beverages to provide guests with personalized and professional service. Serving guests on time with accuracy and warmth is essential, and the server acts as a true ambassador for the hotel, fostering connections that encourage loyalty and repeat visits. Responsibilities include preparing and setting up dining areas to guests’ preferences, maintaining cleanliness and organization at service stations, and managing order accuracy from receipt to delivery. Attention to detail and proactive communication with guests in the event of any delays or changes help maintain the high standards Kimpton is known for. The role also involves mastering the restaurant’s point-of-sale systems and handling cash transactions with integrity and efficiency. Given the dynamic nature of the hospitality industry, flexibility in scheduling is critical, and the position requires readiness to work mornings, nights, holidays, and weekends as needed. A passion for delivering delightful food and beverage service combined with a commitment to upholding Kimpton’s culture of authenticity and customer care makes this role ideal for motivated individuals eager to grow within a supportive and vibrant company.

Job Requirements

  • 1 year of experience in a similar or supportive role is preferred
  • excellent written communication and presentation skills
  • able to prioritize multiple tasks in a dynamic environment
  • able to learn, retain, and present product, menu, and allergy information to guests
  • knowledge of or ability to learn the restaurant point-of-sale system
  • highly motivated and flexible individual, confident in taking initiative
  • flexible schedule able to work mornings, nights, holidays, and weekends when needed
  • food handler and alcohol awareness certifications if applicable

Job Qualifications

  • 1 year of experience in a similar or supportive role is preferred
  • excellent written communication and presentation skills
  • able to prioritize multiple tasks in a dynamic environment
  • able to learn, retain, and present product, menu, and allergy information to guests
  • knowledge of or ability to learn the restaurant point-of-sale system
  • highly motivated and flexible individual, confident in taking initiative
  • flexible schedule able to work mornings, nights, holidays, and weekends when needed
  • food handler and alcohol awareness certifications if applicable

Job Duties

  • Memorize current menu items and prices, familiarize yourself on the wine list and vintages
  • Set up scheduled coffee service each morning by 6:00am
  • Review orders as they arrive and properly prepare the correct amount of silver, linens, and vases
  • Check orders for presentation and completeness, cover and place in the cart for delivery, with water and beverages added last
  • Ensure meal completion time is monitored
  • if meal delivery will be beyond 5 minutes of estimated times, guest is contacted, offered apologies and advised of new time
  • Prepare and set up the dining area according to guest preferences
  • Verify wine orders with guests and be sure to present, cork and offer it to the guests for their approval
  • Be familiar with ticketing and cash handling, check presentation and organization
  • Ensure that stations are properly cleaned, stocked, and organized
  • Take on responsibilities outside of this job description as needed

Job Criteria

Experience

Mid Level (3-7 years)


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