Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Exact $13.25
Work Schedule
Flexible
Benefits
Free meal per shift
food discounts
Travel discount program
401(k) with Company Match
Paid Time Off
Holiday pay
employee-focused environment
Job Description
The Hilton Hotels & Resorts brand is renowned worldwide for delivering exceptional guest experiences and outstanding hospitality services. As a leading global hotel chain, Hilton has set a prestigious reputation for its commitment to quality, service excellence, and continuous innovation in the hospitality industry. The brand operates a diverse portfolio of hotels and resorts that cater to both leisure and business travelers, ensuring comfort, convenience, and a memorable stay. Hilton's dedication to superior guest service and employee development has made it one of the most trusted names in the hospitality sector.
The Front Line Restaurant Staff role at Hilton Hotels embodies the spirit of hospitality by being the initial point of contact for guests in the hotel’s dining venues. This position is a dynamic, dual-role opportunity encompassing Host/Hosting and Server Assistant responsibilities. Employees in this role are integral to creating a welcoming environment, ensuring dining operations run smoothly, and maintaining high standards of guest service. Whether greeting guests, managing seating arrangements, assisting servers, or maintaining clean and well-stocked dining areas, Front Line Restaurant Staff contribute significantly to the overall dining experience. This position requires a friendly demeanor, excellent communication skills, and the ability to work efficiently in a fast-paced setting. The role not only demands attentiveness to guests needs but also teamwork and collaboration with other departments to uphold Hilton’s reputation for excellence. Offering open schedule availability, this role invites individuals who are passionate about customer service and eager to be part of a renowned hospitality brand. Hilton emphasizes career growth and offers competitive benefits, making the Front Line Restaurant Staff role an excellent opportunity for both seasoned professionals and new entrants in the restaurant industry. The employment type is typically part-time or full-time depending on the location and need, with salary details discussed during the hiring process. This role also promises a rich work experience within a supportive, employee-focused environment where every staff member’s contribution is valued and recognized.
The Front Line Restaurant Staff role at Hilton Hotels embodies the spirit of hospitality by being the initial point of contact for guests in the hotel’s dining venues. This position is a dynamic, dual-role opportunity encompassing Host/Hosting and Server Assistant responsibilities. Employees in this role are integral to creating a welcoming environment, ensuring dining operations run smoothly, and maintaining high standards of guest service. Whether greeting guests, managing seating arrangements, assisting servers, or maintaining clean and well-stocked dining areas, Front Line Restaurant Staff contribute significantly to the overall dining experience. This position requires a friendly demeanor, excellent communication skills, and the ability to work efficiently in a fast-paced setting. The role not only demands attentiveness to guests needs but also teamwork and collaboration with other departments to uphold Hilton’s reputation for excellence. Offering open schedule availability, this role invites individuals who are passionate about customer service and eager to be part of a renowned hospitality brand. Hilton emphasizes career growth and offers competitive benefits, making the Front Line Restaurant Staff role an excellent opportunity for both seasoned professionals and new entrants in the restaurant industry. The employment type is typically part-time or full-time depending on the location and need, with salary details discussed during the hiring process. This role also promises a rich work experience within a supportive, employee-focused environment where every staff member’s contribution is valued and recognized.
Job Requirements
- 1-year customer service experience preferred
- open schedule availability
- ability to stand for long periods
- ability to work in a fast-paced environment
- good communication skills
- team player
- willingness to perform physical tasks
- positive attitude
Job Qualifications
- Customer service experience preferred
- ability to work in a fast-paced environment
- strong communication skills
- teamwork and collaboration
- basic knowledge of food and beverage service
- flexibility with scheduling
- positive attitude and guest-focused approach
Job Duties
- Welcome guests and ascertain their dining needs
- seat guests and manage the seating chart
- monitor restaurant activity to determine seating and dining flow
- perform opening and closing duties as needed
- assist others with side work including cleaning, stocking, folding silverware
- ensure knowledge of the menu
- assist fellow team members and other departments to maintain positive working relationships
- set and prepare tables for dining including folding napkins, cleaning and placing tableware, serving water
- ensure tableware is in good and working condition and report defects for repair
- stock, maintain and clean designated food stations
- assist food servers with table service including serving beverages and bread
- retrieve and transport dirty tableware to dishwashing area
- respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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