AM Host/Busser

Hilton Lexington Downtown is a prestigious hotel located at 369 W Vine St in Lexington, Kentucky. As a part of the globally recognized Hilton brand, this establishment is committed to providing exceptional hospitality services in a comfortable and stylish environment. The hotel offers a rich blend of modern amenities, elegant design, and a warm Southern hospitality that ensures every guest experience is memorable and positive. It caters to a diverse clientele including business travelers, tourists, and local events, making it a vibrant hub in the heart of Lexington.

The role available at Hilton Lexington Downtown is ideal for individuals who thrive on creating memorable first impressions and ensuring guests feel welcome and valued from the moment they arrive. This position is perfect for someone who enjoys a dynamic, fast-paced environment where no two days are the same. The main focus of the role is to deliver exceptional guest experiences by being a friendly and approachable face and voice of the restaurant, lounge, or cafe within the hotel. Responsibilities will include setting up the venue, maintaining cleanliness and an attractive work area, handling room service orders and payments as a cashier, and hosting guests by managing reservations, seating, and providing helpful information and suggestions.

Additionally, the role calls for attentiveness in serving and clearing tables, engaging politely with guests, anticipating their needs, and ensuring that the service area is fully stocked at all times. Those who take on this role will play a key part in making guests feel like they belong and are appreciated, which is essential to Hilton’s high standards of guest satisfaction. This job is well-suited for candidates who have a warm personality, a positive attitude, and excellent interpersonal skills. Previous experience in a restaurant setting is preferred, but a passion for service and a team-player mentality are equally valued.

Working at Hilton Lexington Downtown means being part of a respected and supportive team that values diversity and equal opportunity. The hotel is committed to fair employment practices as required by federal employment laws. Candidates can expect to work in a lively, welcoming environment where their contributions are recognized and appreciated. If you are someone who enjoys welcoming guests with a smile, making helpful conversation, and providing outstanding service that goes above and beyond, this role offers an excellent opportunity to grow and thrive within the hospitality industry.