AM Food Server (Full Time) - Hilton Des Moines Downtown

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $12.00
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Work Schedule

Day Shifts
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Benefits

Incredible travel perks
Employee Stock Purchase Program
Paid parental leave
Personalized caregiving support
Crisis concierge
Mental Health Resources
Generous Paid Time Off
health and welfare benefits
Financial security plans

Job Description

Hilton Des Moines Downtown is a premier hotel located in the vibrant heart of downtown Des Moines, Iowa. Connected directly to the Des Moines Skywalk system and the Iowa Events Center, it offers guests unparalleled convenience and access to the city’s prime attractions, including the Historic East Village and the Simon Estes Riverfront Amphitheater. The hotel is designed to cater to both business travelers and tourists, featuring luxurious amenities such as an indoor pool and an al fresco courtyard complete with cozy fireplace seating. With a free shuttle service that covers the six-mile trip to the airport, commuting becomes effortless for both guests and team members. Hilton Des Moines Downtown is part of Hilton Worldwide, a global leader in hospitality known for delivering exceptional guest experiences and fostering a supportive, inclusive workplace culture.\n\nThe Am Server position at Hilton Des Moines Downtown is a vital role within the Food & Beverage team, starting early in the morning to set the tone for an exceptional day of service. The shift begins at 5 AM, requiring individuals with open availability who can work seven days a week, including weekends and holidays. As an AM Server, you will be on the front lines of hospitality, greeting guests with a warm and upbeat attitude. This position is not just about serving food and beverages; it's about creating memorable experiences that enhance each guest’s stay. You will master the menu, become familiar with promotions and specials, and apply this knowledge to confidently assist guests in making satisfying choices. Efficiency and attention to detail are key elements, as you take orders, manage the food service station, and ensure prompt delivery of food and beverages. Compliance with health, safety, sanitation, and alcohol regulations is strictly maintained to ensure both guest and team member well-being. Hilton’s core values of hospitality, integrity, leadership, teamwork, ownership, and urgency guide every member of the team. They are committed to investing in their employees’ well-being and career growth, offering an exceptional package of perks and benefits, such as generous paid time off, health and welfare benefits, mental health resources, and financial security plans. Joining Hilton Des Moines Downtown means becoming part of a globally recognized brand that values your contribution and supports your development in an award-winning workplace culture. This opportunity is perfect for those passionate about hospitality and eager to grow their career in a dynamic and supportive environment.

Job Requirements

  • open availability including weekends and holidays
  • ability to start shifts at 5 AM
  • friendly and upbeat personality
  • attention to detail and efficiency in order processing
  • commitment to maintaining cleanliness and safety standards
  • ability to handle multiple tasks in a fast-paced environment
  • physical stamina for standing and walking during shift

Job Qualifications

  • high school diploma or equivalent
  • prior food service experience preferred
  • strong communication and interpersonal skills
  • ability to work early morning shifts and weekends
  • able to stand for extended periods
  • team player with a positive attitude
  • knowledge of food safety regulations is a plus

Job Duties

  • delight our guests by bringing an upbeat and friendly attitude to all interactions and looking for ways to make their meal experience special
  • master the menu by learning details of all items, promotions, and specials to confidently help guests and answer their questions
  • serve with efficiency and care by taking food and beverage orders, entering them into the point-of-sale system, and delivering completed orders promptly
  • manage the food service station by ensuring it is always fully stocked, clean, and organized
  • comply with health, safety, sanitation, and alcohol awareness regulations to maintain the highest standards of guest and team member well-being

Job Criteria

Experience

No experience required


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