Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $16.00
Work Schedule
Standard Hours
Benefits
Paid vacation
Sick Time
Commuter Benefits
Health Insurance
Dental Insurance
Retirement Plan
Employee Discounts
Job Description
SSP America is a leading provider of food and beverage services operating several restaurants located throughout Milwaukee Mitchell International Airport in Milwaukee, WI. As a multifaceted hospitality company, SSP America specializes in delivering exceptional dining experiences tailored to the fast-paced environment of airport terminals. The company prides itself on maintaining high standards of customer service, quality food offerings, and a welcoming atmosphere for travelers and visitors. With a robust presence in airport locations, SSP America combines operational excellence with diversity and inclusion values to foster a supportive and dynamic workplace for its employees. A career at SSP America means becoming part of a dedicated team that values professionalism, teamwork, and growth within the hospitality sector. We offer full-time positions complete with benefits, and competitive pay starting at $16.00 per hour, reflecting our commitment to compensating our employees fairly and providing opportunities for personal and professional advancement. Our benefits package includes paid vacation and sick time, as well as commuter benefits to assist with travel-related expenses.
The role of Food Service Worker at SSP America represents a critical position within our food service operations at Milwaukee Mitchell International Airport. Food Service Workers are responsible for preparing, serving, selling, and stocking a variety of delicious food and beverages for our guests. This position calls for individuals who take pride in delivering excellent customer service in a friendly and attentive manner. As part of the role, employees will greet guests courteously, process orders accurately using the POS system, handle cash transactions, and maintain cleanliness of the work environment and equipment. The job involves responsibilities such as setting up machinery and equipment, conducting opening and closing checklists, and upholding hygiene standards to ensure a safe and sanitary dining experience. We expect our Food Service Workers to be proactive, efficient, and meticulous, ensuring all items used during shifts are properly returned, and storage areas including coolers and refrigerators are kept clean and organized. The role also requires performing routine cleaning tasks using standard cleaning products as directed by the supervisor. This position is ideal for individuals who enjoy working in a fast-paced atmosphere and are committed to delivering high-quality guest interactions and services. The opportunity to join SSP America comes with the chance to work in a diverse and inclusive environment where every team member is valued and encouraged to contribute their unique talents. We are an equal opportunity employer dedicated to promoting diversity, inclusion, and equality in our workplace, reflecting our respect for human rights and commitment to positively impacting our communities. If you have a passion for food service, a strong work ethic, and the desire to grow within a reputable hospitality company, we encourage you to apply for the Food Service Worker position today.
The role of Food Service Worker at SSP America represents a critical position within our food service operations at Milwaukee Mitchell International Airport. Food Service Workers are responsible for preparing, serving, selling, and stocking a variety of delicious food and beverages for our guests. This position calls for individuals who take pride in delivering excellent customer service in a friendly and attentive manner. As part of the role, employees will greet guests courteously, process orders accurately using the POS system, handle cash transactions, and maintain cleanliness of the work environment and equipment. The job involves responsibilities such as setting up machinery and equipment, conducting opening and closing checklists, and upholding hygiene standards to ensure a safe and sanitary dining experience. We expect our Food Service Workers to be proactive, efficient, and meticulous, ensuring all items used during shifts are properly returned, and storage areas including coolers and refrigerators are kept clean and organized. The role also requires performing routine cleaning tasks using standard cleaning products as directed by the supervisor. This position is ideal for individuals who enjoy working in a fast-paced atmosphere and are committed to delivering high-quality guest interactions and services. The opportunity to join SSP America comes with the chance to work in a diverse and inclusive environment where every team member is valued and encouraged to contribute their unique talents. We are an equal opportunity employer dedicated to promoting diversity, inclusion, and equality in our workplace, reflecting our respect for human rights and commitment to positively impacting our communities. If you have a passion for food service, a strong work ethic, and the desire to grow within a reputable hospitality company, we encourage you to apply for the Food Service Worker position today.
Job Requirements
- At least 18 years old
- one year experience working in food service environment
- high school diploma preferred
- verbal and written communication skills
- ability to read, speak, and understand English
- basic math skills
- food handlers permit as required by law
- brand certification as required
- ability to remember and promote menu items
- ability to operate POS systems
- ability to stand for long periods in confined spaces
Job Qualifications
- At least 18 years old
- one year experience working in food service environment is essential
- high school diploma preferred
- verbal and written communication is essential
- ability to read, speak, and understand the English language in order to communicate with guests
- basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, etc.
- food handlers permit as required by law
- brand certification as required
- ability to remember, recite, and promote the variety of menu items
- ability to operate a keyboard and point of sale procedures to pre-check an order and close out a check
- ability to stand and work in confined spaces for long period of time
Job Duties
- Greet guests in a courteous and friendly manner
- process orders and enter them accurately into the POS system
- receive payment from the customer and process change
- responsible for set-up, regular maintenance, cleaning, and break-down of any machinery and equipment
- complete opening, on-going, and closing checklists as required
- return all items used during your shift to the proper place, clean and organize all work and storage areas including all coolers and refrigerators, empty and re-line all trash containers
- perform general and specific cleaning tasks using standard cleaning products as assigned by supervisor to adhere to health standards
- other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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