Shaner Hotel Group logo

AM Bistro Server/Barista | Newark UD Courtyard

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $15.00 - $17.00
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Work Schedule

Flexible
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Benefits

competitive pay plus tips
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
401(k) with Company Match
Paid Time Off
Employee Discounts
flexible scheduling
Referral Bonus Program

Job Description

Shaner Hotel Group is a leading name in the hospitality industry, widely recognized for its excellence in hotel ownership, operation, and management. With a remarkable portfolio encompassing over 65 full-service, select-service, extended-stay, and resort properties, Shaner stands as a major player in hospitality across 14 states and four countries. Their commitment to quality service and strategic partnerships with top hospitality brands underlines their reputation as a trusted operator and innovator. From hotel development and design to e-commerce and revenue management, Shaner Hotels delivers comprehensive solutions for investors, hotel owners, and brands alike. This holistic approach makes Shaner not just a hotel group but a pivotal force in shaping the hospitality industry's future. To learn more, visit their official website www.shanercorp.com.

This particular opportunity is with the Courtyard Newark - University of Delaware, a Shaner managed property that perfectly blends modern technology with top-tier hospitality service. Situated on a picturesque suburban campus, this Courtyard by Marriott offers guests a comfortable, welcoming environment with well-appointed guestrooms featuring work-friendly lighting and complimentary Wi-Fi. As one of Delaware's pioneering "Green Lodging" certification holders, the property demonstrates Shaner’s commitment to sustainability. The hotel's vicinity to prominent local businesses such as WL Gore, Bank of America, and Siemens, as well as the adjacent Clayton Hall Conference Center, positions it as a hub for business and leisure travelers alike.

The role available is for a team member who will prepare and serve Starbucks coffee beverages and bistro menu items, contributing directly to the guest experience by ensuring swift, accurate service infused with a friendly, approachable demeanor. The employee will be responsible for taking and processing guest orders, delivering orders efficiently and maintaining cleanliness and stock levels in the bistro area. Adherence to all food and beverage safety standards is critical, as is effective communication with the general manager, department managers, and team members to foster a collaborative work environment.

This role offers competitive pay plus tips and requires a minimum of one year’s experience in food service or hospitality, with a preference for candidates possessing ServSafe or equivalent food safety certification and alcohol awareness training such as TIPS. The ability to adapt and assist in various operational needs, including opening and closing procedures and daily checklists, makes this a dynamic position ideal for proactive, team-oriented individuals.

Joining the Shaner Hotel Group means tapping into a network that values employee wellbeing and development, with flexible scheduling options, health-related insurance benefits, a referral bonus program, and discounts including travel perks through Marriott. For those who enjoy mornings, great coffee, a positive team atmosphere, and delivering memorable guest experiences, this opportunity is not to be missed. The company encourages applicants who meet the state age requirement for alcohol service and those bilingual in English and Spanish to apply, emphasizing inclusivity and diverse customer support.

Job Requirements

  • Minimum 1 year of experience in food service or hospitality
  • Meet the state age requirement to serve alcoholic beverages
  • Strong communication skills and a friendly, professional attitude
  • ServSafe and/or food safety certification (or willingness to obtain)
  • Alcohol awareness training (TIPS or equivalent) preferred
  • High school diploma or equivalent (some college a plus)
  • Knowledge of local attractions is a bonus
  • Bilingual English/Spanish is a plus

Job Qualifications

  • Minimum 1 year of experience in food service or hospitality
  • Strong communication skills and a friendly, professional attitude
  • ServSafe and/or food safety certification (or willingness to obtain)
  • Alcohol awareness training (TIPS or equivalent) preferred
  • High school diploma or equivalent (some college a plus)
  • Knowledge of local attractions is a bonus
  • Bilingual English/Spanish is a plus

Job Duties

  • Prepare and serve Starbucks coffee beverages and bistro menu items with accuracy and speed
  • Take guest orders, deliver food and beverages to tables, and ensure every guest feels welcomed
  • Collect payments and process transactions accurately
  • Keep the Bistro area sparkling clean and fully stocked
  • Follow all food and beverage safety standards (hotel, Shaner, and Marriott requirements)
  • Communicate effectively with the GM, department managers, and fellow team members
  • Complete opening/closing procedures and daily operational checklists
  • Jump in to help wherever needed - teamwork makes the dream work

Job Criteria

Experience

Mid Level (3-7 years)


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