Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
retirement plans
Paid Time Off
On-site wellness programs
Local discounts
employee hotel rates
recognition programs
Job Description
Pyramid Global Hospitality is a distinguished company within the hospitality industry known for its strong commitment to fostering a People First culture. With over 230 properties worldwide, Pyramid Global Hospitality values its employees by creating a supportive and inclusive work environment. The company emphasizes diversity, growth, development, and well-being as integral aspects of its corporate culture. Employees benefit from comprehensive health insurance, retirement plans including a 401k with company match, paid time off, and unique perks such as on-site wellness programs, local discounts, and discounted hotel stays. Pyramid Global Hospitality is also dedicated to ongoing training and professional development, equipping its workforce with the skills needed to advance their careers within the hospitality industry.
One of Pyramid Global Hospitality's flagship properties is Hotel Valley Ho, situated in the vibrant city of Scottsdale, Arizona. This property epitomizes the company’s People First culture and offers a dynamic and welcoming work environment. Hotel Valley Ho features 241 stylish guest rooms and 13,000 square feet of versatile meeting space spread across 11 rooms, catering to both leisure and business travelers. The hotel combines comfort with career opportunities, enabling staff to thrive both professionally and personally. Working at Hotel Valley Ho means being part of a team that understands the distinctive energy of Scottsdale while supporting every individual’s career journey.
The position available is for a Food and Beverage professional at Hotel Valley Ho, focusing on delivering high-quality, consistent liquor service in a courteous and professional manner. This role is ideal for individuals passionate about hospitality who want to develop their skills while contributing to memorable guest experiences. The Food and Beverage team member is expected to be knowledgeable about all liquor products, possess expertise in wine varietals, and adhere strictly to service etiquette. The position requires adherence to local liquor laws and company policies, completion of alcohol training, and a comprehensive understanding of beverage service procedures.
Responsibilities include maintaining a clean and well-stocked bar area, accurately producing drinks as per recipes, collaborating with servers on guest orders, and handling post-service cleanup and reporting. The role also involves participating in staff meetings and training sessions to stay updated on best practices and new offerings. This position offers an opportunity to work in an engaging and supportive environment that emphasizes professional growth, teamwork, and exceptional customer service.
As a member of the Pyramid Global Hospitality team at Hotel Valley Ho, the individual will enjoy a range of benefits including comprehensive health insurance, retirement plans, paid time off, and special employee perks. Additionally, there are recognition programs to celebrate employee achievements and training programs designed to enhance career development. Pyramid Global Hospitality is proud to be an equal opportunity employer, celebrating diversity and inclusiveness in the workplace. Compensation packages vary based on candidate skills, experience, certifications, and location, reflecting the unique attributes each employee brings to the team.
Joining Pyramid Global Hospitality at Hotel Valley Ho is more than obtaining a job; it is embracing a career that values personal growth, professional excellence, and the art of creating exceptional guest experiences in the hospitality industry. This opportunity is perfect for both those starting their careers and seasoned hospitality professionals who value a supportive and collaborative work environment.
One of Pyramid Global Hospitality's flagship properties is Hotel Valley Ho, situated in the vibrant city of Scottsdale, Arizona. This property epitomizes the company’s People First culture and offers a dynamic and welcoming work environment. Hotel Valley Ho features 241 stylish guest rooms and 13,000 square feet of versatile meeting space spread across 11 rooms, catering to both leisure and business travelers. The hotel combines comfort with career opportunities, enabling staff to thrive both professionally and personally. Working at Hotel Valley Ho means being part of a team that understands the distinctive energy of Scottsdale while supporting every individual’s career journey.
The position available is for a Food and Beverage professional at Hotel Valley Ho, focusing on delivering high-quality, consistent liquor service in a courteous and professional manner. This role is ideal for individuals passionate about hospitality who want to develop their skills while contributing to memorable guest experiences. The Food and Beverage team member is expected to be knowledgeable about all liquor products, possess expertise in wine varietals, and adhere strictly to service etiquette. The position requires adherence to local liquor laws and company policies, completion of alcohol training, and a comprehensive understanding of beverage service procedures.
Responsibilities include maintaining a clean and well-stocked bar area, accurately producing drinks as per recipes, collaborating with servers on guest orders, and handling post-service cleanup and reporting. The role also involves participating in staff meetings and training sessions to stay updated on best practices and new offerings. This position offers an opportunity to work in an engaging and supportive environment that emphasizes professional growth, teamwork, and exceptional customer service.
As a member of the Pyramid Global Hospitality team at Hotel Valley Ho, the individual will enjoy a range of benefits including comprehensive health insurance, retirement plans, paid time off, and special employee perks. Additionally, there are recognition programs to celebrate employee achievements and training programs designed to enhance career development. Pyramid Global Hospitality is proud to be an equal opportunity employer, celebrating diversity and inclusiveness in the workplace. Compensation packages vary based on candidate skills, experience, certifications, and location, reflecting the unique attributes each employee brings to the team.
Joining Pyramid Global Hospitality at Hotel Valley Ho is more than obtaining a job; it is embracing a career that values personal growth, professional excellence, and the art of creating exceptional guest experiences in the hospitality industry. This opportunity is perfect for both those starting their careers and seasoned hospitality professionals who value a supportive and collaborative work environment.
Job Requirements
- High school diploma or equivalent
- Completion of Alcohol Training Program
- Familiarity with local liquor laws
- Experience in food and beverage service
- Ability to work varied shifts including nights and weekends
- Strong communication skills
- Ability to stand for extended periods
- Ability to follow safety and sanitation standards
- Ability to multitask in a fast-paced environment
Job Qualifications
- High school diploma or equivalent
- Completion of Alcohol Training Program
- Prior experience in food and beverage service preferred
- Knowledge of local liquor laws
- Familiarity with wine regions, styles, and varietals
- Competency with POS and micros ordering systems
- Strong customer service and communication skills
- Ability to maintain cleanliness and organization
- Ability to follow detailed recipes and service procedures
- Ability to lift and carry inventory items
- Teamwork and collaboration skills
- Ability to handle guest complaints professionally
- Willingness to participate in ongoing training and development
Job Duties
- Be thoroughly familiar with all standards of proper service etiquette and adhere to these standards
- Suggest food to every guest as part of sales
- Adhere to all local liquor laws as well as company and departmental policies regarding alcoholic beverages
- Complete Alcohol Training Program
- Know all spirited beverages, cigars, and wines by the glass available
- Familiar with ZuZu wine list and able to discuss regions, styles, and varietals
- Know all drink recipes including garnish, glassware, and service and use them consistently
- Know all drink prices and use them during service
- Have strong working knowledge of micros ordering system and check processing
- Familiar with requisitioning, receiving, rotation, and stocking of beverage items
- Be familiar with emergency safety measures such as Heimlich maneuver and fire evacuation
- Sign out bar keys from security and ensure bar is never left unlocked or unattended
- Review bartender stations for stocking
- Fill ice bins throughout service
- Set up glass washer with proper detergents and sanitizers
- Requisition and stock cleaning chemicals as needed
- Ensure cocktail server is ready for service
- Inform manager of any dispenser problems
- Produce drinks as ordered through the micros system
- Use "bar brands" when call brands are not specified
- Replace drinks and record complaints
- Maintain bar cleanliness
- Present guest checks
- Perform post-service cleaning duties
- Complete daily and weekly cleaning tasks
- Obtain service report and finalize settlements
- Return bar keys to security
- Work special group functions
- Perform duties requested by food and beverage supervisors
- Attend staff meetings and training including wine tastings and pre-service meetings
- Pull working liquor bottles and set displays
- Prepare garnishes, juices, and mixes
- Set up bartender prep stations
- Take inventory of liquor deliveries
- Complete daily cleaning
- Wash, dry, and polish glassware
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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