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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
retirement plans
Paid Time Off
On-site wellness programs
Local discounts
employee hotel rates
recognition programs
Job Description
Pyramid Global Hospitality is a distinguished company within the hospitality industry known for its strong commitment to fostering a People First culture. With over 230 properties worldwide, Pyramid Global Hospitality values its employees by creating a supportive and inclusive work environment. The company emphasizes diversity, growth, development, and well-being as integral aspects of its corporate culture. Employees benefit from comprehensive health insurance, retirement plans including a 401k with company match, paid time off, and unique perks such as on-site wellness programs, local discounts, and discounted hotel stays. Pyramid Global Hospitality is also dedicated to ongoing training and professional development, equipping... Show More
Job Requirements
- High school diploma or equivalent
- Completion of Alcohol Training Program
- Familiarity with local liquor laws
- Experience in food and beverage service
- Ability to work varied shifts including nights and weekends
- Strong communication skills
- Ability to stand for extended periods
- Ability to follow safety and sanitation standards
- Ability to multitask in a fast-paced environment
Job Qualifications
- High school diploma or equivalent
- Completion of Alcohol Training Program
- Prior experience in food and beverage service preferred
- Knowledge of local liquor laws
- Familiarity with wine regions, styles, and varietals
- Competency with POS and micros ordering systems
- Strong customer service and communication skills
- Ability to maintain cleanliness and organization
- Ability to follow detailed recipes and service procedures
- Ability to lift and carry inventory items
- Teamwork and collaboration skills
- Ability to handle guest complaints professionally
- Willingness to participate in ongoing training and development
Job Duties
- Be thoroughly familiar with all standards of proper service etiquette and adhere to these standards
- Suggest food to every guest as part of sales
- Adhere to all local liquor laws as well as company and departmental policies regarding alcoholic beverages
- Complete Alcohol Training Program
- Know all spirited beverages, cigars, and wines by the glass available
- Familiar with ZuZu wine list and able to discuss regions, styles, and varietals
- Know all drink recipes including garnish, glassware, and service and use them consistently
- Know all drink prices and use them during service
- Have strong working knowledge of micros ordering system and check processing
- Familiar with requisitioning, receiving, rotation, and stocking of beverage items
- Be familiar with emergency safety measures such as Heimlich maneuver and fire evacuation
- Sign out bar keys from security and ensure bar is never left unlocked or unattended
- Review bartender stations for stocking
- Fill ice bins throughout service
- Set up glass washer with proper detergents and sanitizers
- Requisition and stock cleaning chemicals as needed
- Ensure cocktail server is ready for service
- Inform manager of any dispenser problems
- Produce drinks as ordered through the micros system
- Use "bar brands" when call brands are not specified
- Replace drinks and record complaints
- Maintain bar cleanliness
- Present guest checks
- Perform post-service cleaning duties
- Complete daily and weekly cleaning tasks
- Obtain service report and finalize settlements
- Return bar keys to security
- Work special group functions
- Perform duties requested by food and beverage supervisors
- Attend staff meetings and training including wine tastings and pre-service meetings
- Pull working liquor bottles and set displays
- Prepare garnishes, juices, and mixes
- Set up bartender prep stations
- Take inventory of liquor deliveries
- Complete daily cleaning
- Wash, dry, and polish glassware
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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