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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Health savings account
401(k) retirement plan
Paid vacation
paid sick days
Employee Discounts
educational assistance
Paid parental leave
Life insurance
Short term disability insurance
long term disability insurance
hospital indemnity
critical illness insurance
accident insurance
Job Description
Sonesta International Hotels is the eighth largest hotel company in the United States and continues to expand rapidly. As a leading hospitality brand, Sonesta offers an impressive blend of full-service and focused hotels across major cities. Their portfolio is uniquely diverse, consisting of owned, managed, and franchised properties, which have established Sonesta’s footprint across more than 1000 properties in eight countries. The company is deeply driven by the human side of hospitality, where every experience is crafted to deliver exceptional service, loyalty with purpose, and meaningful connections. Sonesta thrives on promoting quality, value, and outstanding hospitality to each guest during... Show More
Job Requirements
- high school diploma or equivalent preferred
- previous food and beverage service experience preferred
- ability to stand and walk for extended periods
- availability to work flexible hours including weekends and holidays
- compliance with health and safety standards
- positive attitude and customer-focused approach
- ability to handle cash transactions accurately
Job Qualifications
- high school diploma or equivalent preferred
- previous experience in food and beverage service or hospitality preferred
- strong communication and customer service skills
- ability to work in a fast-paced environment
- attention to detail and excellent organizational skills
- ability to follow health and safety regulations
- teamwork and interpersonal skills
Job Duties
- greet all guests and take beverage and food orders in a prompt and professional manner
- prepare food and beverages for service to hotel guests and present food according to established health and presentation standards
- clear and clean tables in a prompt and efficient manner
- clean and/or wipe down tables, chairs, walls, windows, mirrors, and floors as necessary
- perform side-work and any other opening or closing duties as required
- ensure that wait staff stations are clean and maintained throughout shift
- alert Outlet Management of any service and/or safety issues
- make appropriate service recovery gestures according to established guidelines to ensure total guest satisfaction
- may receive guest payments and process transactions as outlined in cash and charge procedures as needed
- may assist with other duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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