Alumni House Manager

The University of North Carolina at Greensboro (UNC Greensboro) is a prominent public research university located in North Carolina's third largest city. With a student population of approximately 18,000, UNC Greensboro is recognized for its diversity, learner-centered approach, and commitment to academic excellence. The university offers more than 150 undergraduate and over 200 graduate study programs across eight colleges and schools, making it a hub for innovation, research, and social mobility. Notably, UNC Greensboro is ranked as the most affordable institution in North Carolina by the New York Times and is recognized for its social mobility by The Wall Street Journal, reflecting its dedication to helping first-generation and lower-income students succeed. The university's significant research activities, supported by over $67 million in research and creative endeavors, also contribute to the economic impact exceeding $1 billion annually in the Piedmont Triad region. UNC Greensboro employs around 2,600 staff members who play vital roles in advancing the university's mission and sustaining its impact on the community.

The role of Alumni House Manager is a critical position within the Office of Alumni Engagement, which is part of the University Advancement Division. This office is dedicated to cultivating and maintaining strong connections with UNCG alumni, fostering their interest and loyalty through strategic program planning and communication efforts. The Alumni House Manager is responsible for overseeing the Alumni House facility, which serves as a venue for campus, alumni, and community events. The primary responsibility of this role involves managing the operations of the building, including maintenance schedules, coordination with campus services such as Catering, Facilities, Risk Management, and Public Safety, and ensuring compliance with university policies.

In addition to facility management, the Alumni House Manager actively markets the Alumni House to maximize revenue through event bookings and rentals. This role requires comprehensive oversight of event logistics, including bookings, confirmations, billing, and collections, as well as hands-on involvement in event setup, breakdown, and cleanup. The Manager is also tasked with supervising event staff, training personnel, and managing administrative functions related to the facility and its use.

The position demands exceptional organizational and project management skills to juggle multiple priorities effectively. Strong customer service abilities and communication skills are essential to interact professionally with alumni, university staff, volunteers, and external partners. The Alumni House Manager also plays a vital role in financial oversight, including budget management, revenue forecasting, and contract negotiation related to event rentals.

This full-time, staff-level position operates primarily during the standard business hours of 8 AM to 5 PM, Monday through Friday, with occasional duties in mornings, evenings, and weekends as required by event schedules. The salary range for this position is $59,311 to $61,874, reflecting its crucial function within the Alumni Engagement department. This role not only supports the university's alumni network but also contributes to the larger mission of University Advancement by fostering meaningful relationships that benefit both the institution and its graduates.