Aloft Hotel Room Attendant / Camarero(a) de Habitaciones

Sunnyvale, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Compensation

Salary

Exact $20.00

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

Retirement Plan

flexible schedule

Professional development opportunities

Job Description

Shashi Group, LLC is a prominent hotel ownership, development, and management company with an active portfolio located in the dynamic San Francisco Bay Area. The company currently operates five distinctive properties, encompassing a blend of branded and boutique hotels, which positions it strategically within the Silicon Valley market. Shashi Group is deeply committed to fostering a culture that values empowerment and continuous growth among its team members. The company firmly believes that when its employees succeed and thrive, so does the business. This cultural focus nurtures an environment where members are encouraged to set ambitious goals, advance their skills, and contribute meaningfully to the organization’s success.

Shashi Group's properties cater specifically to next-generation travelers who value open spaces, progressive thinking, and authentic self-expression. Their guests are typically tech-savvy individuals who appreciate modern conveniences and vibrant social scenes. Understanding the needs of their customers, Shashi Group offers affordable accommodation options designed for tech-forward design enthusiasts who seek stylish, contemporary environments without compromising quality or comfort. This innovative approach allows the company not only to meet the expectations of modern travelers but also to create a community space where guests can connect and feel at home.

The company’s current hotel locations include Aloft Sunnyvale at 170 S Sunnyvale Ave, Sunnyvale, CA 94086; Aloft Cupertino at 10165 N De Anza Blvd, Cupertino, CA 95014; and Aloft San Jose Cupertino at 4241 Moorpark Ave, San Jose, CA 95129. With plans to expand its geographical reach, Shashi Group is committed to growing its footprint while maintaining its high standards of hospitality and guest satisfaction.

The available role is for a Room Attendant, offered both full-time and part-time, with a competitive wage of 20 dollars per hour. This role is essential to maintaining the cleanliness and operational standards of the hotels. The Room Attendant will be responsible for cleaning guest rooms according to assigned schedules, ensuring all areas meet the company’s cleanliness standards. This includes attention to detail to provide guests with a comfortable and welcoming environment. Reporting maintenance issues, handling guest requests or complaints promptly and professionally, and safeguarding the privacy and security of guest rooms are critical aspects of this position. The role requires strong communication skills, the ability to work independently with minimal supervision, and physical endurance to meet the demands of the job. Flexibility to work various shifts, including weekends and holidays, is necessary, reflecting the hospitality industry's needs. Overall, this role plays a vital part in delivering the Shashi Group’s promise of excellent guest experiences and upholding the company’s inclusive, supportive working culture.

Job Requirements

ability to satisfactorily communicate with guests, co-workers, and management to their understanding in English or translated
ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision
ability to exert physical effort consistent with cleaning an industry standard number of rooms per shift
punctuality and regular and reliable attendance
interpersonal skills and the ability to work well with co-workers and the public
be available to work from Sunday - Saturday and have flexible schedule
weekends and holidays may be required

Job Qualifications

high school graduate or equivalent vocational training
one to two years prior experience in cleaning hotel guest rooms preferred
prior guest relations training preferred
knowledge of proper chemical handling
ability to communicate satisfactorily with guests, co-workers, and management
ability to perform duties with attention to detail, speed, accuracy, and minimal supervision
strong interpersonal skills
punctual and reliable attendance

Job Duties

clean guest rooms as assigned ensuring the hotel’s established standards of cleanliness
report any maintenance deficiencies
handle guest requests or complaints
ensure the confidentiality and security of all guest rooms
maintain cleanliness and organization of assigned areas
communicate effectively with guests, co-workers, and management
follow safety and sanitation protocols