Alliance Concierge - Texas

Bilt is a dynamic and innovative company positioned uniquely at the intersection of technology and everyday living. Established to transform the way people engage with their living expenses, Bilt has rapidly grown into a comprehensive membership platform that connects members with property managers and local merchants, creating a vibrant ecosystem designed to enhance the lifestyle of its users. The company integrates multiple facets of daily life such as travel, dining, fitness, and routine spending into a seamless and rewarding experience, emphasizing the integration of payments, credit, loyalty, and commerce systems. Operating with agility and a lean organizational structure, Bilt empowers its team members with significant ownership and influence over the products and solutions developed. This approach fosters a culture where employees experience real impact, rapid innovation, and the satisfaction of building products used by millions.

Bilt is currently seeking a full-time Alliance Concierge based in Texas, with a particular focus on the Austin, Dallas, and Houston regions. This role is designed for an individual comfortable working both remotely and in office environments, capable of frequent travel to partner locations. The Alliance Concierge position is pivotal in managing strategic partnerships by working closely with property management teams during the rollout of new products, ensuring successful adoption and comprehensive training. It blends elements of customer success, account management, and operational support, positioning the professional as a vital link between Bilt's innovative solutions and its property manager partners.

The successful candidate will embody partnership advocacy and trusted advisement, seamlessly integrating into the partner organizations as an extension of their teams. This entails hands-on involvement with leasing and operations personnel, understanding nuanced product needs, and driving the implementation process from contract signing through to adoption and ongoing success. The role demands a versatile professional who thrives in fast-paced environments without rigid structures, embraces ownership of tasks from problem-solving to strategic communication, and supports data-driven conversations that connect AI advancements with key performance indicators and long-term business objectives.

With a strong emphasis on travel within the Texas region, the Alliance Concierge will regularly be on-site to lead product launches, conduct training sessions, and maintain check-ins that foster robust relationships at multiple organizational levels within partner companies. The role requires a delicate balance of unwavering commitment to Bilt's mission and an empathetic responsiveness to the unique needs of each partner. This is an opportunity for a proactive individual who values trust and advocacy and is excited by the challenge of accelerating product adoption in a vibrant, evolving technology ecosystem. The compensation for this role ranges from $70,000 to $100,000 annually, supplemented by equity options and an annual performance-based bonus, reflecting Bilt's commitment to rewarding high performance and long-term contribution.