Alfred Porter Ranch FT Shift Lead

Alfred first opened in 2013 on Melrose Place with a clear and compelling vision: to become the neighborhood coffee shop of Los Angeles. Since its inception, Alfred has been dedicated to delivering a unique and holistic experience that goes beyond just serving coffee. The company thrives on consistent innovation, everyday excellence, and creative partnerships, all of which contribute to crafting a welcoming environment that invites everyone to enjoy and stay. Over the years, Alfred has expanded rapidly and now boasts more than 20 locations across Los Angeles and beyond, setting the bar for coffee culture not just locally but worldwide. Alfred’s commitment to quality, community, and craftsmanship has earned it a reputation as one of the premier coffee establishments in the region, making it a beloved destination for coffee lovers and a dynamic workplace for team members.

This job opening is for a Full-Time Shift Lead position at the Porter Ranch location, reporting directly to the Cafe Manager. As a Shift Lead, you will play a crucial role in supporting daily cafe operations and leading the team during busy and fast-paced shifts. The role is non-exempt and offers an hourly wage starting at $18.62 plus tips, which can bring total earnings to approximately $22.50 - $26.50 per hour. This position demands a hands-on leadership approach with a focus on hospitality, operational excellence, and team development.

The Shift Lead’s responsibilities include driving hospitality standards to ensure every guest has an exceptional experience, maintaining operational flow to keep the cafe running smoothly, coaching and mentoring team members to build their skills and confidence, and ensuring consistency in service and product quality. Shift Leads are instrumental in setting the tone on the floor through accountability, clear communication, and leading by example. This role requires someone who thrives in a fast-paced, team-oriented environment and values clear, open communication to foster collaboration and a shared sense of purpose.

In addition to overseeing daily operations and customer service, the Shift Lead supports onboarding and ongoing training efforts, helps manage inventory and equipment, and ensures compliance with health and safety regulations. You will also be expected to handle cash operations, maintain cleanliness and organization, and assist management with staffing and shift flow decisions. Overall, this position offers the opportunity to grow professionally within a supportive and creative company culture, contributing to Alfred’s continued success and commitment to exceptional coffee and service.